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Forums Payment cards Barclaycard Avios App not showing anything to do with my Barclaycard now

  • E 93 posts

    I have the standard Avios card (downgraded about 3 weeks ago) and up till yesterday I could see my spending and avios on the app. I was also OK to pay my statement as I did that yesterday too.

    Today I’ve gone into the app and it isn’t showing anything to do with my Barclaycard spend. When I log in it shows various screens on ‘life’s important moments’. There are options to see spending and rewards across the top of the screen. But, when I select ‘spending’ it displays an error message that says I need to hold at least one current account to access this feature.

    Hopefully it’s just a blip but was wondering if it’s a common problem today?

    RK228 213 posts

    I have the standard Avios card (downgraded about 3 weeks ago) and up till yesterday I could see my spending and avios on the app. I was also OK to pay my statement as I did that yesterday too.

    Today I’ve gone into the app and it isn’t showing anything to do with my Barclaycard spend. When I log in it shows various screens on ‘life’s important moments’. There are options to see spending and rewards across the top of the screen. But, when I select ‘spending’ it displays an error message that says I need to hold at least one current account to access this feature.

    Hopefully it’s just a blip but was wondering if it’s a common problem today?

    Experiencing same issue.

    NorthernLass 7,954 posts

    Same – I’m assuming some sort of IT glitch until notified otherwise.

    Zana 28 posts

    Yes, same here. I’ve just deleted the app and re-installed. Punched in all my details again in an attempt to re-register the card. Still same issue. Must be another of these famous Barclaycard IT mishaps.

    (I tried logging in from my desktop and there IS a message there saying that they’ve experiencing issues currently).

    SteveJ 991 posts

    Worked fine for me just now, also a recent downgrader.

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