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Forums Frequent flyer programs British Airways Executive Club Are transfers between BAEC and AerClub not working

  • 5 posts

    I’m going into ‘Combine my Avios’ on BA website, and don’t have an option to select AerClub to transfer Avios to/from AerClub to BAEC. Is there a known issue?

    385 posts

    You need to choose avíos partners

    4 posts

    The web site doesn’t allow Aerclub log in when choosing ‘avios partners’. The new website doesn’t even list Aerclub/Avios partners as an option – only Finnair/Qatar/Iberia – and links to BP and Nectar. Terrible system. Was 40 minutes on the phone yesterday explaining the issue. The just don’t see it.

    385 posts

    The web site doesn’t allow Aerclub log in when choosing ‘avios partners’.

    It does for me.

    The new website doesn’t even list Aerclub/Avios partners as an option – only Finnair/Qatar/Iberia

    It lists it in the same header as Iberia.

    4 posts

    The web site doesn’t allow Aerclub log in when choosing ‘avios partners’.

    It does for me.

    The new website doesn’t even list Aerclub/Avios partners as an option – only Finnair/Qatar/Iberia

    It lists it in the same header as Iberia.

    I’ll try again Chris Thanks

    34 posts

    I find the “new look” website doesn’t show avios partners/Aer Lingus.

    The “old look” still does. I haven’t found a reliable method of forcing the old look, just switching browsers incognito etc until it comes up.

    22 posts

    Just in case this is of use! I found the option to transfer to Aer Lingus but kept getting an error when using an Apple device. A google search led to a suggestion switching off “prevent cross-site tracking” in Settings > Apps > Safari would work. Which it did after refreshing the page.

    177 posts

    Just in case this is of use! I found the option to transfer to Aer Lingus but kept getting an error when using an Apple device. A google search led to a suggestion switching off “prevent cross-site tracking” in Settings > Apps > Safari would work. Which it did after refreshing the page.

    That requirement has been posted in red on both the Iberia and BA websites for the last few weeks. No need to send your private data to Google!

    177 posts

    The web site doesn’t allow Aerclub log in when choosing ‘avios partners’.

    It does for me.

    I have been getting the option to connect to Avios Partners for the last couple of months without any difficulty, on both the Iberia and BA websites (apart from a couple of days earlier this last week, when the whole Combine My Avios just timed out). But it never manages to actually connect to AerClub, and has been failing every time I try for the last four months or so.

    I have tried to get Combine My Avios to connect to AerClub while already logged into AerClub – that does not work either.
    Incredibly frustrating

    BA – Iberia does connect OK – I have managed to transfer Avios between them on a couple of occasions.

    6 posts

    Had issues with BA > EI as well. Had to transfer BA > IB > EI to move my points across. Bit of a faff!

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