Maximise your Avios, air miles and hotel points

  • Supergers49 236 posts

    Good Afternoon All,

    On the 19-Apr I had to cancel a Club Europe Avios booking for flights scheduled on 26-Apr (EDILHR) and 10-May (LHREDI). Originally we paid 34k + £100.00.

    – Should we have received the Avios back by now?
    – Should the refund be £30? (i.e. £100 minus 2x £35)?

    TIA

    BA Flyer IHG Stayer 2,250 posts

    Yes you should have had them back by now.

    A call to Exec Club should sort it out quickly

    What was the cash element per person on each ticket? That will help determine what the refund will be.

    Supergers49 236 posts

    Thanks @BA Flyer IHG Stayer – I utilised the 34k + £100 option when booking.

    Alan T 31 posts

    Cancelled one 3 weeks ago that had to go to the back office as I’d changed it. Avios and CV back in a couple of days but the £30 refund (booked the Avios plus £100 option too, wish I’d done the £1 RFS now!) has still not turned up.

    I will have to phone and chase.

  • You must be logged in to reply to this topic.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.