BA cancellation, hotel policy

[alexm]

Hi all,

Had a cancelled Lhr – Pmi that I recieved 15 days notice

There is earlier flights available but I can’t make them as have train tickets so only
Option is from gatwick or heathrow the next morning

Would I be entitled to a hotel if I changed my flight to the following morning or would this not count as over 14 days or would I be expected to go to Gatwick?

Thanks in advance

[JDB]

The question is whether, following the cancellation, booking a hotel was “necessary” (the word used in Article 9) as opposed to merely more convenient/desirable. The issue with your train tickets wouldn’t be the responsibility of BA, but from what you say are the obstacle to taking the earlier flight offered.

[Roberto]

The duty of care from BA has no 14 day window however its always a little more of an issue when it’s from the UK , you’re not on a connected flight and you’re a UK BAEC holder.

However I would be pretty confident that they will stump up for the Hotel and would be claiming for it AFTER the trip.

Infact I have exactly the same thing on the 24th of this month where my Malaga flight on the 23rd was cancelled some while ago and I have swapped to the following morning @ 06:40am and booked a night at the Sofitel. I could not have made the earlier flight on the 23rd so it was the 24th or cancel.

Usual rules apply , you can claim circa £200 for the hotel plus meals at about £25 per person per meal. No booze unfortunately.

[alexm]

Thanks for the replies, in response to this also would I be able to change my departure point to a Manchester-Heathrow-palma given that Manchester is within 300 miles?