BA On Business vs Business Extra

[roger]

Does anyone know the difference between the two.
I have BA OnBusiness Account but in MMB page I only see link to add Business Extra account number instead of BA On Business.

[meta]

Business Extra is for American Airlines cash bookings on BA flights.

If OnBusiness doesn’t show in MMB, then the fare isn’t eligible, i.e. booked via BA Holidays, with another non-participating airline, some travel agent bookings, group rates, etc.

If you still think that you’re eligible, you can contact OnBusiness team or wait after the flight and submit a claim.

[roger]

It should be eligible since it was PE cash booking (T class) directly on BA.COM.
I did manage to enter BA On Business number while booking but seems to have vanished now from MMB.

Immediately afterwards I then manage to Upgrade flight from PE to CW using Avios (plus cash – guess for extra fees/taxes). Now it only shows a link to enter Business extra but not BA On Business number as expected.

I know since upgrading a lot of details were changed. For example, the meal preferences set while on PE booking were gone once the flights were upgraded to CW (U Class). So I had to re-select my meals, in addition to seat booking of course due to different cabin.

• This reply was modified 54 years, 4 months ago by .

[meta]

You upgraded with Avios, the system now recognises it as Avios booking, so no points. You’ll need to either retroclaim or it will be automatic if you entered during booking.