Maximise your Avios, air miles and hotel points

  • 14 posts

    Hi.

    We currently have two BA bookings that have ticket numbers structured differently. We called the call centre to redeem a 241 voucher for both of them and on the most recent one there seemed to be confusion about taking the final part of the payment.

    Ticket numbers appear in App like this

    125-XXXXXXXXXX-XX
    125-XXXXXXXXXX

    Anyone know why they are different?
    Is it something we should query with BA?

    Thanks

    3,319 posts

    Perfectly normal.

    I’ve had tickets with and without the two extra numbers at the end (which seems to happen where there are more than a certain number of flight sectors on the ticket)

    All a call centre agent is going to do is tell you the ticket is fine and most likely won’t know the exact reasons why some ticket numbers are structured one way but not the other.

    14 posts

    Thank you for confirming.

    Much appreciated

  • You must be logged in to reply to this topic.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.