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Forums Frequent flyer programs British Airways Executive Club Can a 3rd Party nominee make telephone booking with Barclays Voucher?

  • 82 posts

    I am hoping to get a couple of seats at midnight and use a Barclays Upgrade voucher to make them CW. As I need to add the free domestic leg over the phone, I thought I might as well do the whole thing at midnight in one phone call. The voucher is in my wife’s account and the travel is for both of us. Can I, as her third party nominee, make a booking on her account for us, using her Barclays voucher? Do I use my credit card or hers? (doesn’t matter to me – mine is a supplemental on her account – but does it matter to BA?)
    She isn’t keen to stay up until midnight to talk to BA on the phone, but I have done it before so I am more familiar with it.

    10,830 posts

    It can be done, however you’re not guaranteed to get a cooperative/knowledgeable agent which would slow things down and risk losing your seats. You’ll also need to pass extra security checks (I added a return to a 241 booking on my OH’s account recently and it took ages, even via the gold line!)

    If you think the seats will go quickly, you might want to have a Plan B of also being prepared to make the booking online if the agent hasn’t bagged them before they appear at midnight. You can have the domestic leg added after you’ve got the long haul flight booked.

    I don’t think the credit card is an issue with the Barclays voucher, I always use a BAPP for the extra avios.

    82 posts

    @NorthernLass thanks for the info and confirmation of the process and risks. Plan B is sensible – though it didn’t work in January for my attempt at SYD-LHR. 🙂 This booking is BHD-LHR-HKG so hopefully a little less frantic than SYD.

    1,801 posts

    Can’t you pretend to be her?

    10,830 posts

    I’ve often wondered if they would challenge someone who sounded as though they belonged to a different gender to the account holder! Of course we don’t know from this post if OP is in same or opposite sex marriage. Former would help in this scenario, obvs!

    1,801 posts

    I’ve often wondered if they would challenge someone who sounded as though they belonged to a different gender to the account holder! Of course we don’t know from this post if OP is in same or opposite sex marriage. Former would help in this scenario, obvs!

    Dunno if you recall a few years ago this query came up about Amex.
    I pointed out that I’ve phoned up on behalf of Mrs Aston.
    If they start questioning if I am *MRS* Aston, I just say “Gender is a social construct”. After a moment of awkward silence, the conversation continues unhindered.

    21 posts

    Good luck @Whisper2!

    Now that there’s only one BA flight per day to HKG, CW redemptions go really quickly.

    It may still be slightly more possible than SYD…

    @NorthernLass thanks for the info and confirmation of the process and risks. Plan B is sensible – though it didn’t work in January for my attempt at SYD-LHR. 🙂 This booking is BHD-LHR-HKG so hopefully a little less frantic than SYD.

    10,830 posts

    Ha ha, yes I do recall now! I’d be nervous that they would conclude that I was a fraudster and freeze the account, then you’d have to pretend you were the other person all the while you were getting it sorted out.

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