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Forums Hotel loyalty schemes Other hotel schemes Can I apply the 20% voucher at check in?

  • Wamphyri 3 posts

    Hi,

    i made a mistake. I have booked the non cancellation rate because i have a Cancelation-insurance. However i have noticed, that with the gold tier i get 20% vouchers. Once i get Gold, before my stay, can i apply the voucher on check in like with the birthday voucher or am i f****?.

    BA Flyer IHG Stayer 3,098 posts

    It would help if you said what chain this was!

    dundj 203 posts

    Assuming Melia, then you can’t retrospectively apply the 20% vouchers. The birthday upgrade is done via online check in.

    Wamphyri 3 posts

    yeah sorry Melia, meanwhile i also reached someone on the phone there and they confirmed i cant add the voucher …

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