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Forums Frequent flyer programs Virgin Flying Club Clubcard exchange bonus question

  • 4 posts

    The terms of the current offer of 2,500 bonus points when setting up auto convert and converting Clubcard points to Virgin FC points include the following:

    – To receive 2,500 bonus Virgin Points you must: 1. sign up for the first time by 23:59 GMT, 30 June 2023 to automatically exchange your Tesco Clubcard vouchers to Virgin Points via the Flying Club programme; 2. remain signed up to automatically exchange your Tesco Clubcard vouchers to Virgin Points and complete a ‘Request Virgin Points’ exchange of a minimum of £1.50 in Clubcard vouchers by 20 July 2023.

    I’m confused as to whether this means I have to manually convert the points or allow them to be converted automatically on (/ before?) 20 July?

    “remain signed up to automatically exchange your Tesco Clubcard vouchers to Virgin Points” implies the latter but “complete a ‘Request Virgin Points’ exchange of a minimum of £1.50 in Clubcard vouchers” implies the former.

    The HfP article on this seems to conclude it needs to be automatic conversion, but I read it as manual conversion being allowed / required.

    Any thoughts?

    HfP Staff
    2,771 posts

    You need to sign up for autoconvert, and your next set of points (assuming you have 150 Clubcard points) go across automatically and trigger the bonus.

    96 posts

    You need to sign up for autoconvert, and your next set of points (assuming you have 150 Clubcard points) go across automatically and trigger the bonus.

    But point 2 says you also need to “complete a ‘Request Virgin Points’ exchange of a minimum of £1.50 in Clubcard vouchers by 20 July 2023.” Are you sure that this is an automatic process? (Converting points as opposed to vouchers) Since the wording implies it needs to be done manually, and the article also gives a manual process:

    “To request Virgin Points instantly:

    1. Visit the ‘My Points’ section and choose ‘Request Virgin Points’.
    2. You will then be taken to the confirmation page.
    3. To proceed, click on ‘Request Virgin Points’.”

    https://flywith.virginatlantic.com/gb/en/flying-club/earn-points/tesco-clubcard.html?cm_mmc=12.10.00.19.00.00.000&CID=4003008&Publisher_Name=Head+for+Points&PID=7094841&cjevent=16cefcc4088b11ee80fdb1830a18ba72

    4 posts

    I have the answer which is this:

    You can either convert (1) CC vouchers manually to VA points, or (2) CC points (not vouchers) automatically through linking your accounts.

    Under (2) above, points (again, not vouchers) are automatically converted at certain points (I think once a quarter). However, you can request a conversion of points instantly through a separate process called Request Virgin Points through CC.

    It looks like it’s this that you need to do, and not (1) above. However, I converted all my CC points to vouchers in anticipation of transferring them all the VA, so I think because I did this I will miss out on the bonus.

    I might try and ask Tesco if my vouchers can be converted back into points although I imagine the chances of this being successful are slim!!

    103 posts

    Like a previous reply. Its automated.
    Ive just had my points converted into airmiles today.

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