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Forums Payment cards Other payment cards Curve changes from November 10th

  • 383 posts

    £58m in additional funding?! I would love to see what numbers they were being shown in order to feel compelled to plough yet more into Curve. Perhaps it is a case of in for a penny, in for 58 million pounds. Seems insane to me.

    I will certainly be cancelling come renewal time. It is just possible I could make the numbers balance for me, but it would be a close run thing and definitely wouldn’t be compelling. The thing to also bear in mind is that there is absolutely nothing stopping Curve further crippling their now extremely limp offering again in the future.

    Their main USP for me was the fronted. If they had left it at 5k I would have been ok with it, or if they had left the subscription charge, equally that might have been acceptable. To increase the cost whilst reducing the features though, I’m out.

    My best wishes to the investors….

    6,665 posts

    £58 milllion additional funding ( series c for curve) must be conditional upon curve reducing fronted allowance!!

    I don’t think that will have had anything to do with it, but Fronted was always a loss leader that has lasted an extraordinarily long time and isn’t as important a part of their business as people here suggest. People seem rather quick to write off a business or criticise a business plan because it doesn’t work for them personally when they may not be the typical user. They claim to have 4.5m customers now, but not sure how many are active or on paid plans.

    The increased FX limits are much more significant and fee paying cards and Curve Flex is where it’s at for them now, supported by $1bn of financing. Curve is claiming it will be profitable (albeit they don’t say on what measure) within about six months.

    1,058 posts

    Phew! That’s all okay then.

    623 posts

    Isn’t it obvious?

    The funder’s 58 million cash injection is funded on their Curve cards.

    1,058 posts

    Uh?

    91 posts

    Am I correct to assume that monthly plans would not incur cancellation fees?

    281 posts

    Deleted

    161 posts

    So when am I meant to cancel my Metal if I’m gonna j the monthly rolling sub

    11 posts

    So now with all this news it may be worth asking a few questions. I’m still baffled as to what curve thinks is a fronted transaction. There seems to be no obvious way to tell. I’m sure me paying off a credit card using my curve is definitely fronting. Yet some savings accounts allow you to top up via Apple Pay and whilst not allowing a credit card, curve does work. So is this fronted?

    And someone mentioned topping up an ISA and this not counting as fronting. I assume this only works if you can use credit cards to top up this ISA, in which case how does Curve know that the retailer accepts credit cards (and presumably debit cards) and hence doesn’t count it as a fronted transaction?

    Which savings accounts or ISA’s accept credit card top ups which don’t count as fronted and don’t incur some kind of fee from the underlying credit card (Barclaycard)? Happy to exchange info, I have a savings account that allows unlimited topups via Apple Pay to easily reach the fronted limit monthly.

    Would like to trade some info for the name of the savings account provider but not sure how to DM you.

    Email me a word of your choosing to upper_ensure352@simplelogin.com (this will forward it onto me as this is an alias) and reply to this message on the forum to confirm it’s you.

    SHAMEFUL

    649 posts

    @svk so let me see if I understand this correctly. You want someone to tell you a way to get unlimited points in a non-fronted manner in exchange for a way to get limited points in a fronted manner?

    FISHING

    2,414 posts

    So now with all this news it may be worth asking a few questions. I’m still baffled as to what curve thinks is a fronted transaction. There seems to be no obvious way to tell. I’m sure me paying off a credit card using my curve is definitely fronting. Yet some savings accounts allow you to top up via Apple Pay and whilst not allowing a credit card, curve does work. So is this fronted?

    And someone mentioned topping up an ISA and this not counting as fronting. I assume this only works if you can use credit cards to top up this ISA, in which case how does Curve know that the retailer accepts credit cards (and presumably debit cards) and hence doesn’t count it as a fronted transaction?

    Which savings accounts or ISA’s accept credit card top ups which don’t count as fronted and don’t incur some kind of fee from the underlying credit card (Barclaycard)? Happy to exchange info, I have a savings account that allows unlimited topups via Apple Pay to easily reach the fronted limit monthly.

    Would like to trade some info for the name of the savings account provider but not sure how to DM you.

    Email me a word of your choosing to upper_ensure352@simplelogin.com (this will forward it onto me as this is an alias) and reply to this message on the forum to confirm it’s you.

    SHAMEFUL

    These are the mysteries of life, @svk

    1,073 posts

    Like it has been discussed thousands of times, the way of knowing if a transaction is fronted is to have fronted off at all times. If fronted is required, Curve will tell you.
    It’s not rocket science.

    383 posts

    And please, let’s stop with all this “Email me a word of your choosing” rubbish. Random person on forum verifies that they are the same random person who emailed a word to an address. It is both painful and embarrassing.

    281 posts

    @svk so let me see if I understand this correctly. You want someone to tell you a way to get unlimited points in a non-fronted manner in exchange for a way to get limited points in a fronted manner?

    FISHING

    Well…. It worked 😉

    60 posts

    On the upcoming changes.
    I still haven’t had an email from them telling me my metal limits will change next month.

    Don’t they need to give me 30 days notice?

    131 posts

    On the upcoming changes.
    I still haven’t had an email from them telling me my metal limits will change next month.

    Don’t they need to give me 30 days notice?

    They could claim they have sent the email but you have not received it.

    All you can probably do is wait until you notice the change of limits in the app and contact them to ask why. What are you hoping to get out of it? I’d expect a month for free at best but the that might not be worthwhile to you with the new limits.

    60 posts

    On the upcoming changes.
    I still haven’t had an email from them telling me my metal limits will change next month.

    Don’t they need to give me 30 days notice?

    They could claim they have sent the email but you have not received it.

    All you can probably do is wait until you notice the change of limits in the app and contact them to ask why. What are you hoping to get out of it? I’d expect a month for free at best but the that might not be worthwhile to you with the new limits.

    Good point.
    I thought I might be able to wangle an extra month of £10k fronted, but probably not.

    411 posts

    I left my laptop on a plane over the summer and, perhaps foolishly, thought it might be returned but it has not been. I have Curve Metal – does the insurance cover this please?

    649 posts

    I left my laptop on a plane over the summer and, perhaps foolishly, thought it might be returned but it has not been. I have Curve Metal – does the insurance cover this please?

    Best thing to do rather than gain advice from a stranger on the internet, who might be wrong, would be to read the documents or contact the insurance company to find out.

    383 posts

    I left my laptop on a plane over the summer and, perhaps foolishly, thought it might be returned but it has not been. I have Curve Metal – does the insurance cover this please?

    Peter K is obviously right, doubly so without a full write-up detailing every step and event of the loss and subsequent attempts to recover. Looking at part of the policy text, it states:

    What are my obligations?
    • You must take all reasonable care and precautions prevent a claim happening. You must act as if you are not covered and take steps to minimise your loss as much as possible and take reasonable steps to prevent a further incident and to recover missing property.
    • We ask that you notify us within 28 days of you becoming aware that you need to make a claim and that you return your completed claim form and any additional information to us as soon as possible.

    You may well find you come unstuck on both of these, but speak with them, you never know.

    411 posts

    Thank you both for your replies. Subtly and revealingly different in tone.

    756 posts

    I left my laptop on a plane over the summer and, perhaps foolishly, thought it might be returned but it has not been. I have Curve Metal – does the insurance cover this please?

    Presume you will need to be a old member of Curve metal as their insurance now only covers mobile phones and not gadgets (can someone confirm?)

    Also, are you aware of their replacement policy where they include depreciation and will not likely give you like-for-life
    Read this review https://www.turningleftforless.com/my-bad-experience-with-curve-metal-cards-axa-gadget-insurance/

    68 posts

    Apologies if I missed this when reading the thread – if I used my £10,000 metal allowance on the 1 November 23 – does that mean that I have to wait 30 days before I can use my £3,000 under the new regime or does the new 30 days start on 10 November when changes come into force?

    Thanks in advance if someone can enlighten me on this

    649 posts

    Thank you both for your replies. Subtly and revealingly different in tone.

    That comes across as a snide dig at me,v apologies of is not. It’s hard to tell tone from pure text, I’m sure you’d agree 🤷🏻‍♂️

    I didn’t know the answer, and was about to go to sleep, but didn’t want you to fall foul of someone else not knowing the answer but having a stab at it. From personal experience of claiming on insurance, what is not written is as important as what is there. The only way to gain that knowledge is by reading carefully or contacting them. Hence my advice.

    383 posts

    Apologies if I missed this when reading the thread – if I used my £10,000 metal allowance on the 1 November 23 – does that mean that I have to wait 30 days before I can use my £3,000 under the new regime or does the new 30 days start on 10 November when changes come into force?

    Thanks in advance if someone can enlighten me on this

    We here all have the same level of knowledge at this point and that is: we don’t know for certain. The presumption is that you can spend 10k between 1-9th Nov, and then 3k on the 10th, starting the rolling 30days as per the new terms which come into effect on that date. But at this point, that is a guess and also relies on Curves IT calculating it that way, if it is intended to be the case.

    I myself will be making some smaller payments on the 10th to try it out. Having been a relatively moderate user of the fronted functionality, I now fully intend to make the most of what remains of the card until I cancel it, come renewal.

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