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Forums Payment cards Other payment cards Curve Metal payments to Amex

  • JerrySignfield 101 posts

    Just wondered if anyone has had Brighton payments go through recently, seems they are blocked when I have tried the past week with Curve Metal and Fronted, they go through on Curve but then refunded a few days later

    Harrier25 912 posts

    I’ve noticed that Amex have recently tightened up on payment cards that can be used…maybe Curve Metal has been added to their rejection list.

    DonLee 230 posts

    Failed to pay Virgin today. If that’s the case metal is worthless.

    NorthernLass 8,494 posts

    Still fine for me so please don’t be ringing Brighton and remonstrating!

    Rui N. 888 posts

    Paid both Virgin and Amex this week fine.

    a66013 5 posts

    I’ve noticed that Amex have recently tightened up on payment cards that can be used…maybe Curve Metal has been added to their rejection list.

    OMG, I think you are right. I just had the same problem that cannot use Curve to pay the AE bills and cannot add the curve metal neither

    roger 236 posts

    Today could be issue with maintenance but otherwise worked fine few days ago.

    Olly 250 posts

    Just paid P2’s BAPP with my saved metal card without any issue

    phantomchickenz 361 posts

    I had an issue last month, but turns out I had a lower daily limit on the Curve card than what the Amex bill was. Paid half one day, half the next, and all fine.

    mrtibbs1999 11 posts

    Just paid my BAPP with CM backed with the same card I’ve used for months

    a66013 5 posts

    Tried several times and also tried on my partner’s AE. All are not working. It seems AE start to block Curve..

    DarrenS 100 posts

    Worked fine for me this morning using metal backed by Mastercard.

    NorthernLass 8,494 posts

    I’ve had the occasional failure in the past and can only put it down to our internet connection sometimes being poor and not being able to confirm in the Curve app. Trying again later or asking for a code via text usually sorts it out.

    a66013 5 posts

    I called Amex and they said they have tighten up their payment card requirements. So that’s why they are starting blocking Curve and with this curve updated subscription fee and 3k Fronted. Curve is coming to the end.

    NorthernLass 8,494 posts

    🤦‍♀️

    sturgeon 223 posts

    Works fine for me. Makes no sense to block for some and not others. Surely just a blanket ban. Does it cost Amex anything if users are paying off the balance with curve (if those users paid in full via direct debit if curve wasn’t an option)?

    NorthernLass 8,494 posts

    It’s nothing to do with costing Amex anything, it’s what they see an irresponsible financial practices (potentially paying off one credit card with another one). What’s for certain is that the more attention is drawn to it, the sooner it’ll end for everyone.

    Harrier25 912 posts

    I called Amex and they said they have tighten up their payment card requirements.

    Sorry to be rude, but you’re an idiot!!

    NorthernLass 8,494 posts

    I was hoping a carefully-chosen emoji might suffice 😂

    a66013 5 posts

    I called Amex and they said they have tighten up their payment card requirements.

    Sorry to be rude, but you’re an idiot!!

    If you were me, you would do the same. Given the main purpose of paying 14.99£ per month is for the Fronted service.
    It is just happen to me. And Amex is clearly aware of many people are using this method.

    Harrier25 912 posts

    If you were me, you would do the same.

    Guess what? I wouldn’t!

    Just because you’re paying Curve £14.99 a month doesn’t give you the God given right to pay off credit cards with other credit cards. Whatever financial arrangement you have with Curve it has absolutely nothing to do with Amex and you drawing Amex’s attention to what your doing just ruins it for everyone else.

    CarpalTravel 381 posts

    If you were me, you would do the same. Given the main purpose of paying 14.99£ per month is for the Fronted service.
    It is just happen to me. And Amex is clearly aware of many people are using this method.

    Good though that just in case they weren’t aware, you contacted them to make good and sure that they now are.

    It’s like those on a certain warm deals site who would phone up a business about a miss-priced item on their website, to make sure that they would honour an order for it. The lack of awareness is just staggering.

    NorthernLass 8,494 posts

    It’s the same lack of awareness about Curve not actually having an agreement of any kind with any credit cards. You pays your money (£14.99 pm, in this case), and you takes your chances, as the old saying goes.

    Rui N. 888 posts

    Calling Amex is of course idiotic.
    But the chances that the customer rep did know about any of this (they probably were just talking about the requirement for the money to come from an account in your name) or that if they didn’t that the information would get passed upstairs is pretty slim.

    DarrenS 100 posts

    There may be something in this. Paid with Curve on Sunday. Tried yesterday and today – both failed. Switched to bank debit card today – fine. Switched back to Curve – failure.

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