Curve Metal payments to Amex

[NorthernLass]

Can I just ask if people getting these failures had their Curve cards attached to their Amex accounts before they started the payment process? I’m sure you have to have a nominated card so you can’t just keep switching between then, at least this is how my account seems to work!

[DarrenS]

NorthernLass wrote:

Can I just ask if people getting these failures had their Curve cards attached to their Amex accounts before they started the payment process? I’m sure you have to have a nominated card so you can’t just keep switching between then, at least this is how my account seems to work!

Yes, I did.

Curve on the account for a while and has worked fine. I Then recently getting an issue. Deleted it as a test and added the bank card – fine. Deleted the back card and added back Curve – failure.

[momomo]

Additional data point: it still works for me. Payment went through as per usual (Curve Metal was a stored payment method on Amex account)

[nw8727]

AS an FYI, I managed to pay my Amex BAPP today with Curve Metal + BC

[NorthernLass]

Same here last night. I think if your Curve is already linked as the payment card you might be okay for a while longer. But I also wonder if never clearing my cookies helps with this kind of thing! I won’t be asking Amex to confirm any of this or otherwise.

[CarpalTravel]

NorthernLass wrote:

Same here last night. I think if your Curve is already linked as the payment card you might be okay for a while longer. But I also wonder if never clearing my cookies helps with this kind of thing! I won’t be asking Amex to confirm any of this or otherwise.

You would if you were @a66013! Apparently.

[Olly]

Additional data points here. Have a new Amex so tried to register Curve online and wouldn’t let me add. But tried via app and added straight away and payment made with it just after.