Domestic changes – call or self-serve?

[AL]

I have a round-trip domestic flight booked, and need to change the inbound. Is there any advantage to calling the Gold line over changing it on BA.com?

[NorthernLass]

No – in fact if you call to do this when you could do it online, you’d probably get charged for it!

[Stu_N]

None – if you can change it online that’s the easiest way to do it.

The telephone team don’t have any discretion to waive change fees or fare differences if it’s a voluntary change and would likely charge a telephone service fee as well if it’s something you can do online.

[AL]

Thanks!

[BA Flyer IHG Stayer]

What is the change you want to make?

If it’s just to a different flight on the same day and it’s a cash fare in either economy plus or club then it’s free to change after midnight on the day of the flight.