e-voucher balance?

[Indy500]

Afternoon folks

I recently redeemed an e-voucher on a BA CE trip but there was a £70 balance. Am I right to think that I should have received another voucher for that balance? If that is the case then it’s 3-4 months now so I guess I’ll have to chase. Any ideas of the best point of contact to use?

Indy

[BA Flyer IHG Stayer]

What sprt of voucher was it as there are several?

If it’s a covid e-voucher you can use this tool

https://www.britishairways.com/travel/ba-remind-me/public/en_gb/remind-me

[Indy500]

BA Flyer IHG Stayer wrote:

What sprt of voucher was it as there are several?

If it’s a covid e-voucher you can use this tool

https://www.britishairways.com/travel/ba-remind-me/public/en_gb/remind-me

It was granted as compensation for poor service.

[ZoeB]

Best of luck! I needed to cancel a flight I’d spent an e-voucher on (within the 24 hour cool off period), still banging my head against a brick wall trying to get it back.