Forums › Frequent flyer programs › British Airways Executive Club › Extending BA Amex Companion Voucher
-
I am not sure if this has already been covered on HFP but I just noticed that the terms and conditions of the Companion Voucher have changed with effect from 25 July 2024 – new Clause 27:
27. Companion Vouchers may be extended subject to the terms of this clause 27.
Extension requests for Companion Vouchers will be evaluated on a case by case basis and will be subject to relevant documentation having been provided by the Cardmember. Each case will be decided at British Airways’ sole discretion and British Airways’ decision will be final.
Extensions for the use of Companion Vouchers for up to three months’ may be granted for the following circumstances only:
– Where a flight is cancelled by the airline;
– Serious illness (where a GP or medical professional letter providing supporting evidence of illness is provided);
– High-risk pregnancy (when a GP or medical professional letter is provided);
– Bereavement of an immediate family member (where supporting documentation is provided);
-Career or job exemptions (where individuals may not be able to travel due to extenuating circumstances) for example, medical professionals and the
– Armed Forces (where supporting documentation is provided);
– Carer responsibilities (where supporting documentation is provided) and subject to medical sign-off from a medical professional;
– Where an immediate family member is unable to travel due to illness (and where a GP letter or letter from a medical professional is provided);
– Natural disaster and/or significant socio-political conflict impacting the Cardmember’s and Companion Voucher’s travel itinerary.Yes, I reported this on the forums on the day the change was announced.
- You must be logged in to reply to this topic.
Popular articles this week:
New to Head for Points?
Welcome! We’re the UK’s most-read source of business travel, Avios, frequent flyer and hotel loyalty news. Let us improve how you travel. Got any questions? Ask them in our forums.
Latest Forum Posts
- yorkshireRich on Chat thread – Tuesday 10th September
- Gordon on Chat thread – Tuesday 10th September
- LD27 on 6pax with Avios. Uk to Asia Which Airline would you recommend
- points_worrier on Harvey Nichols – 15% off Fashion, beauty, food & wine for Reward Members
- VickyTM on Advise about Amex travel schedule flight change
- davefl on Advise about Amex travel schedule flight change
- LD27 on Jordan itinerary advice
- davefl on Chat thread – Tuesday 10th September
- TGLoyalty on Ryanair denied boarding (or missed check-in)
- tiberius on Chat thread – Tuesday 10th September
Check reward flight availability instantly for free!
Booking a luxury hotel?
Our luxury hotel booking service offers you GUARANTEED extra benefits over booking direct. Works with Four Seasons, Mandarin Oriental, The Ritz Carlton, St Regis and more. We've booked £1.7 million of rooms to date. Click for details.