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Forums Frequent flyer programs British Airways Executive Club Extending BA Amex Companion Voucher

  • FH2 99 posts

    I am not sure if this has already been covered on HFP but I just noticed that the terms and conditions of the Companion Voucher have changed with effect from 25 July 2024 – new Clause 27:

    27. Companion Vouchers may be extended subject to the terms of this clause 27.

    Extension requests for Companion Vouchers will be evaluated on a case by case basis and will be subject to relevant documentation having been provided by the Cardmember. Each case will be decided at British Airways’ sole discretion and British Airways’ decision will be final.

    Extensions for the use of Companion Vouchers for up to three months’ may be granted for the following circumstances only:

    – Where a flight is cancelled by the airline;
    – Serious illness (where a GP or medical professional letter providing supporting evidence of illness is provided);
    – High-risk pregnancy (when a GP or medical professional letter is provided);
    – Bereavement of an immediate family member (where supporting documentation is provided);
    -Career or job exemptions (where individuals may not be able to travel due to extenuating circumstances) for example, medical professionals and the
    – Armed Forces (where supporting documentation is provided);
    – Carer responsibilities (where supporting documentation is provided) and subject to medical sign-off from a medical professional;
    – Where an immediate family member is unable to travel due to illness (and where a GP letter or letter from a medical professional is provided);
    – Natural disaster and/or significant socio-political conflict impacting the Cardmember’s and Companion Voucher’s travel itinerary.

    JDB 5,291 posts

    Yes, I reported this on the forums on the day the change was announced.

    FH2 99 posts

    Thanks @JDB – sorry I missed that!

    polly 308 posts

    Very useful both, thanks. Will definitely be doing this due to my OH ill health, having had to cancel now for 2 November 241 trips in a row. So an extension would be much appreciated at this time.

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