Maximise your Avios, air miles and hotel points

Forums Payment cards Virgin Atlantic credit cards Frustrating isn’t the word

Frustrating isn’t the word

  • paul-uk

    We cancelled our VA Credit Cards just over 1 year ago in favour of the intro offer with Amex.

    Amex is coming to an end so thought I would grab the VA Card+ Points Booster offer that’s just ended.

    The problem is that we had some cruise refunds go back to the cancelled card – and when we finally got the money sent to our bank account, it meant they had re-opened the account before closing it again.

    That means, instead of the account being closed for 12+ months and qualifying for the new account boost, the account is showing as closed just 1 month ago so not eligible for the boost.

    HOW can one company be soooo bad to deal with.


    I feel for you, there is always Barclays bonus to try for whilst waiting for the 6 month lapse on Virgin and hopefully next boost. Helpful to know that refund cause these problems.

    I called Barclays to close my reward card so I can benefit from the Avios bonus, one month later no closure letter so had to call again to find out the account wasn’t closed.

  • You must be logged in to reply to this topic.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.