Bonvoy Gold – bonus points for stay?

[DTR]

Hi folks. I had 2 recent stays at a Marriott as a gold member, both on points with a paid upgrade. I didn’t receive any recognition of status or anything beside a 500ml bottle of water on arrival.
Should I have at least had 2,000 points welcome, or not as they were redemption nights?

[degsy]

Yep you should get bonus amenity points for reward stays. Only 250 or 500 though, depending on which brand

[Rob]

Not as Gold.

‘As a Platinum Elite, Titanium Elite or Ambassador Elite member, you’ll receive a special gift upon arrival at participating hotels, with a choice of an amenity gift or points. If guarantee is not met, guest compensation applies.’

[DTR]

Ok thanks Rob.

[DTR]

Turns out I did get a 500 point bonus – go figure!

[degsy]

I’ve always received 250 or 500 points with Marriott as a Gold, on both paid and reward stays. And, earlier this year, for a 3 night reward stay I made separate bookings for each night (in order to capitalise on any favourable points movements) , I got 3x 500.

[JPG]

You should get 250-500 points as Gold, appearing as “Extra” on the app.

[NorthernLass]

I did 2 paid nights at a Marriott a week ago and haven’t received any kind of points yet – I’ve forgotten how long they normally take as I haven’t stayed at a Marriott property since before the pandemic! The 2 x Amex rebates appeared within 48 hours though.

[rjn21]

NorthernLass wrote:

I did 2 paid nights at a Marriott a week ago and haven’t received any kind of points yet …

My experience recently is highly variable times for Bonvoy posting. Reims – La Caserne Chanzy – Autograph – posted overnight from checkout inc the 2000 bonus.

AC Manchester Salford Quays – Never posts anything automatically. Always have to chase Bonvoy for the stay and 2,000 bonus (which can’t be done until ~14 days after the stay), and separately chase the property if the room rate had bonus points (they never answer the phone, no public email address, I now have a named person email who has so far fixed the rate bonus after 2 weeks).

Amex £50 off has also credited within 2 business days of the triggering charge on 4 cards so far.