International Cal Centre (Return Flight)

[ahow35]

I need to book our Avios return flight and have just noticed that the American call centre closes at midnight.

I know the Japanese number will be open, but I am concerned about navigating the call options in a language I cannot understand.

I see that the Austrian number (0061 1300 767 177) will be open, but cannot find any stories of people being successful calling this number.

Can anyone offer any guidance as I was planning on speaking to an agent for midnight on the dot.

[AndyGWP]

when do you need to book it? (is it tonight?)

my recollection of calling other countries is that there was an English menu option… worth a practice call to the Japanese number to see what it says?

[ahow35]

AndyGWP wrote:

when do you need to book it? (is it tonight?)

my recollection of calling other countries is that there was an English menu option… worth a practice call to the Japanese number to see what it says?

Yeah, I was intending on calling tonight, just before midnight to get through to an agent for midnight or just after.

I have just listened to all of the call options and after a minute of Japanese, it goes through the options again in English.

I assume this may be better than the Australian number then.

[AFKAE]

On one of the occasions I did this I was chit chatting with the agent to while away a few minutes to get to midnight and she told me that their shift allows for going past midnight to complete bookings.

[SamG]

I recently called the US number coincidentally at midnight about a UuA and the agent told me he wouldn’t do it as his shift was ending ! That would have been a disaster if it was a 2-4-1

Aus number via Skype worked fine and of course their shift isn’t ending so that’s the one I’d use