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  • The Original Nick 112 posts

    Hi – Has anyone had their accounts updraded inline with the status match that went on?

    • This topic was modified 54 years, 4 months ago by .
    AndyGWP 276 posts

    Has it all formally launched then?

    The Original Nick 112 posts

    Not sure but I just remember reading somewhere that January would be the month that accounts would get upgraded. Guess we’ll just have to be patient

    AndyGWP 276 posts

    Had a quick check of here: https://www.itaspa.com/en_en/volare/volare-program/theprogram.html

    Doesn’t seem to be any further updates since what was announced in November as of yet…

    MilesOnPoint 80 posts

    Update: Digital elite cards sent via email (17:28, 17/01/2022)

    ITA sent an email out around 10mins ago confirming that Premium level (2nd highest, I match from TK Gold) equates to Sky Team Elite Plus.

    Digital card is not yet showing in ITA app yet but hopefully this will be updated soon.

    Status expiry listed as “01/2023”, one assumes that will be 31st January 2023. Hopefully plenty of time to sample the KLM Crown lounge at Schiphol

    MilesOnPoint 80 posts

    *I matched from Turkish airlines Gold

    jayjay 74 posts

    Just got mine too, who else matched from BA Exec Club? What level did you get?

    QwertyKnowsBest 301 posts

    Just got mine too, who else matched from BA Exec Club? What level did you get?

    BA Silver to Premium

    Reeferman 36 posts

    Got mine today too:
    BA Gold to Executive

    Jacob 223 posts

    Seems like we don’t get full access to all SkyTeam lounges? The email said 12 lounges, and they just published the list here:

    https://www.itaspa.com/en_en/fly-ita/airports/lounges.html

    Rob
    HfP Staff
    2,207 posts

    You DO get full access. SkyTeam rules are SkyTeam rules.

    Except …. download the ITA app and it shows your status as expiring on 31 1 2022, so good luck with that.

    jayjay 74 posts

    Just got mine too, who else matched from BA Exec Club? What level did you get?

    BA Silver to Premium

    Thanks, got the same.

    Jacob 223 posts

    You DO get full access. SkyTeam rules are SkyTeam rules.

    Except …. download the ITA app and it shows your status as expiring on 31 1 2022, so good luck with that.

    Confusing they mention the 12 lounges then 🤷‍♂️…

    My app says 01/23 which I read as 31 January 2023.

    Rob
    HfP Staff
    2,207 posts

    Interesting – that looks like the Android app, so perhaps just the Apple one is a dud?

    Mine says ‘Expiri’ (not Expiry) and has no slash between 01 and 22.

    • This reply was modified 54 years, 4 months ago by .
    MilesOnPoint 80 posts

    Conversely, my card (Premium) still isn’t showing up in the ITA app on my Android (Pixel 6) phone. Just a green card with Volare on it

    Rob
    HfP Staff
    2,207 posts

    Conversely, my card (Premium) still isn’t showing up in the ITA app on my Android (Pixel 6) phone. Just a green card with Volare on it

    Mine showed that but when I upgraded the app it showed OK.

    AndyGWP 276 posts

    Interesting – that looks like the Android app, so perhaps just the Apple one is a dud?

    Mine says ‘Expiri’ (not Expiry) and has no slash between 01 and 22.

    just checked – same for me (iphone)

    Jacob 223 posts

    Has anyone been able to actually use the membership number anywhere?

    Trying to book some flights for March with Air France where I need the extra baggage allowance (and priority seating) but Voltare is not an option on FF selection (though still has Alitalia there).

    The Original Nick 112 posts

    My App isn’t and won’t upgrade to reflect my new status that has been confirmed by email. I’ve uninstalled the App and reinstalled but still no change..

    KP 27 posts

    Lounge access and other benefits are only available from March onwards, as per the website.

    https://www.itaspa.com/en_en/volare/volare-program/theprogram.html

    Alex Sm 4 posts

    You DO get full access. SkyTeam rules are SkyTeam rules.

    Except …. download the ITA app and it shows your status as expiring on 31 1 2022, so good luck with that.

    Well, this page also says that it was last modified “52 years, 1 month ago” but we know that it’s not the case, right…

    • This reply was modified 54 years, 4 months ago by .
    Jacob 223 posts

    You DO get full access. SkyTeam rules are SkyTeam rules.

    Clearly that’s not the case, judging from people’s experiences of being turned away documented at FT and even on here (see today’s article)… I’ll probably avoid trying to use the status for now.

    bartas8891 37 posts

    A friend of mine used ITA card to get access to the lounge in BRU without any issues. Though he had a connection flight in MAD (UX airline) and was not able to enter the lounge in Madrid.

    Strange times…

    The Original Nick 112 posts

    Mine has now upgraded and showing on my App.

    MilesOnPoint 80 posts

    Ditto (Pixel 6, Android phone), now showing Digital Premium Card with Sky Team Elite Plus Logo in app.

    01/23 (January 31st,one assumes) is the expiry date on the card.

    Who know if this will end up switching to Star Gold if the lufthansa acuisition goes through…

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