ITA Status match delay

[MiddleEngland]

Hi. I have been through the ITA Volare status match, TAP Gold to Volare Executive. I still have not being officially notified or my card updated. Am I alone?

[Froggee]

I doubt it. I had an email a couple of days after firing off a copy of my BA gold saying I’d been accepted and they’d be in touch.

Since then – nothing and my account status is still shown as Smart.

But I have 90,000 qualifying points on my account which I assume will result in Executive status at some point.

[James Harper]

For anyone interested, there is a further opportunity for a status match to Volare, details here:

https://www.ita-airways.com/en_it/volare/promotions.html

[dahokolomoki]

Thanks James! This has made my day…. as I happen to have an ITA flight coming up!

Looks like they’ve now added that condition since the last time they ran this promo – you need an ITA flight booked before you can request the status match.

Quick question for those that have the ITA Premium status already – it gives lounge access – but I presume you have to fly an ITA flight or a Skyteam flight. And does it include a +1?

[Wiseoldman]

includes a +1

[dahokolomoki]

Thanks Wiseoldman!

Now just waiting to hear back via email whether my status match has been approved…. hoping they’re not deluged this time, given there is a requirement for an issued ticket on ITA to qualify for a status match.