Maximise your Avios, air miles and hotel points

Forums Hotel loyalty schemes Marriott Bonvoy Marriott Bonvoy contact number

  • bd85uk 30 posts

    Hi

    Has anyone got an up to date contact number to transfer some points. Last number I have is from April but doesn’t seem to be working

    Thanks

    Ben

    bungalow 177 posts

    You don’t say which number you called, but this is one I kept a record of, having used it before to transfer points – 020 3564 6335

    bd85uk 30 posts

    Yep. That’s the last one I called. It answers as Marriott with a recorded message then just goes silent. I’ll try again tomorrow

    WaynedP 258 posts

    That’s my verified go to number as well.

    I’d be disappointed to hear that it’s dead.

    Hopefully just a temporary Christmas/New Year staffing shortage.

    bd85uk 30 posts

    Managed to get through on the same number today. Maybe the office was closed.

    Nice easy points transfer as well

    ianu 2 posts

    This number worked for me yesterday and I got straight through. Not an easy number to find on Marriott’s website though !

    Blair Waldorf Salad 1,108 posts

    Really quite poor how obfuscating the Marriott website is re contact Phone numbers. The Titanium member line gets revealed to me when logged into my app thankfully but otherwise the website hides numbers very deeply.

    NorthernLass 7,490 posts

    They’re shockingly bad at providing contact details for hotels as well; I had to resort to searching old posts on Tripadvisor recently to get an email address for a property I’ve booked.

    SBIre 161 posts

    They’re shockingly bad at providing contact details for hotels as well; I had to resort to searching old posts on Tripadvisor recently to get an email address for a property I’ve booked.

    Totally agree – I find if you message Bonvoy Customer Services though, they will provide them to you

    bungalow 177 posts

    Just to update everyone, Marriott have now amended their method of transferring points between members.
    You no longer call to do this, it can be done online and the points can take up to 7 days to arrive.
    It is still up to 100,000 points per year for free – to anyone with a Bonvoy account.

    Log into your account home page (the account to transfer FROM) Then… / About Marriott Bonvoy / Marriott Bonvoy Overview / Manage Points / Transfer Points.

    Enter the recipients Bonvoy account details, enter a code you are sent – You’re done!

    ** Update, just checked my account, the points have transferred immediately.

  • You must be logged in to reply to this topic.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.