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Forums Frequent flyer programs British Airways Club No airport upgrade available despite space?

  • 41 posts

    This is more of a nice-to-know, but I’m sure someone will know the answer! Just returned from PDX, and enquired about promo upgrade upon check in on return flight. They offered WTP for £180 (which I took!) but they told me CW was full.

    Once on the plane there were a good maybe 5 suites free. And presumably not out of service, as they were set up with bedding packs/water ready to receive passengers.

    I didn’t enquire on the plane – maybe I should have!

    Anyway, WTP was empty and for the price, we’ll worth it. Just curious, is all!

    Small off topic FYI too – WiFi on G-YMMJ is currently broken, for anyone flying that aircraft (outbound Thursday, return today on same aircraft, same issue that crew couldn’t fix)

    3,373 posts

    BA does not always offer on the day upgrades for cash even if there are seats available.

    Those 5 empty seats couldwell have been booked but their putative occupants many have missed it due to a late connection for example.

    But the presence of bedding etc is not an indication of a seat not being broken. The cabin prep team will put them on every seat as it’s quicker to do it that way.

    2,422 posts

    PDX (or SEA, can’t remember which) staff told me a long way back that even if there is availability, BA has policy to sell upgrades at checkin only on particular day(s) of the week.

    Sounded like BA wants to avoid the trap some US airlines fall into of cannibalising upgrades they could get proper prices for because passengers come to expect to get the upgrade cheaper one way or another – which might include at check-in ugrades if these were perceived to be readily available.

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