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Forums Frequent flyer programs British Airways Club Old style companion voucher pricing quirk with First leg

  • 143 posts

    I made a booking last year on an old style 241 voucher from Lon > Chicago returning Toronto > London both in Club.

    Today I see that seats have come up in First for the Lon > Chicago flight. According to my calculation this would cost an extra 18000 Avios (50000 > 68000) however BA tell me the actual cost is 48000.

    This is because the return flight has now been repriced as a RFS flight which is 30000 more Avios. However, there is NO reduction in the taxes on the return leg because if 1 leg is in First then both legs get taxed at the First rate even though the Avios are charged at the new rate.

    Just wondering if this is the same experience of others and if I was given the correct information. Spent nearly 2 hours on the phone to BA trying to work this out!

    11,372 posts

    Yes a few people have mentioned this, the new pricing system has some messy features!

    I think the issue is also that the old-style vouchers can only be used to book at the maximum avios rate now, so the re-pricing will catch you out that way as well.

    I’m trying to think whether there would be any advantage to cancelling and rebooking (assuming your voucher and avios come back straight away, which they isn’t guaranteed).

    143 posts

    I don’t mind paying the new Avios for the return leg, in fact I would rather do that. What I resent is being charge old style taxes as the same time.

    Also, it sounds like this is a feature for all bookings in 2 classes even on all new bookings.

    11,372 posts

    Yes but on new voucher bookings you get a range of pricing options, not just the highest avios/lowest cash. I think you can pay the old number of avios but the taxes were still a bit messed up IIRC from having a play with the system when RFS came in on long haul.

    143 posts

    I’ve just made a few “test” bookings and as soon as you add a First leg you lose the RFS pricing options for the Club leg even though it says it’s a RFS flight and you will still be charged RFS Avios but full taxes.

    This is just a standard booking with no voucher. Surely this is misleading to customers?

    Lon > Chicago return: Club: 160,000 + £350
    Lon > Chicago return: Club/First: 148,000 + £852

    Lon > Chicago single: First: 68,000 + £552
    Chicago > Lon single: club: 80,000 + £175
    = £727

    Difference £125

    11,372 posts

    You still get a number of payment options but yes none of them are particularly attractive!

    As with all things BA, you have to get to know the system – you’d hope that people would realise these are poor value. There were discussions on here when Rob ran his series of “stuffed” articles on the new pricing late last year.

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