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any advice please?
made a payment to AMEX the other day, via Curve. The payment to AMEX failed, my balance remain unchanged.
The underlying card had a pending transaction which I expected to drop-off but it hasn’t.Who do I speak to? AMEX or Barclaycard?
Yes, the best idea when trying to pay a credit card with another credit card, is to call the credit card companies and flag this with them
It’s curve you need to contact.
Contact your local police station. They will get it sorted for you
Curve and pending payments are an ongoing issue. See other threads.
Give it time, if it does not correct then you need to contact Curve.
If you have Curve saved on your Amex account, try removing and re-adding. Very unlikely that anyone needs “contacting” to resolve this.
Sorry, just to clarify.
The transaction has moved from pending to complete on Barclaycard, balance has increased.
Payment hasn’t made it Amex.It should fall off after a few days
Who do I speak to? AMEX or Barclaycard?
Please tell me that this is a wind-up?!!
Just someone taking the Mick
Who do I speak to? AMEX or Barclaycard?
Please tell me that this is a wind-up?!!
Just someone taking the Mick
Who do I speak to? AMEX or Barclaycard?
Please tell me that this is a wind-up?!!
I see what you did there.
Same happened to me a few months ago, I used my entire fronted limit in one go to pay BAPP.
Payment didn’t go through with Amex but the transaction went pending with HSBC premier card. After three days the payment cleared but my BAPP stayed the same.Contacted curve who weren’t interested. recall virgin werent much better. In the end Amex sorted it out after I sent a copy of my statement to them. Took around a month to sort though as curve took ages to reply, and Amex needed to see a billing statement. Had to clear my Amex again whilst it was being sorted.
HSBC or Virgin? I thought Virgin charged for the this kind of transaction, regardless.
Same happened to me a few months ago, I used my entire fronted limit in one go to pay BAPP.
Payment didn’t go through with Amex but the transaction went pending with HSBC premier card. After three days the payment cleared but my BAPP stayed the same.Contacted curve who weren’t interested. recall virgin werent much better. In the end Amex sorted it out after I sent a copy of my statement to them. Took around a month to sort though as curve took ages to reply, and Amex needed to see a billing statement. Had to clear my Amex again whilst it was being sorted.
Paying an entire fronted limit in one was never a good idea in the first place
Didn’t realise it was a particular daft question.
I’ve got a cleared transaction (not pending) on my barclaycard and my outstanding balance with Amex has not decreased. I’m currently significantly out of pocket and just wondered who out of 3 organisations would be best placed to contact first.
Didn’t realise it was a particular daft question.
I’ve got a cleared transaction (not pending) on my barclaycard and my outstanding balance with Amex has not decreased. I’m currently significantly out of pocket and just wondered who out of 3 organisations would be best placed to contact first.
In the first instance, contacting Curve would be your best option, via support@imagecurve.com, because going to Amex and Barclaycard and explaining what you are up to could get you shutdown!
Didn’t realise it was a particular daft question.
I’ve got a cleared transaction (not pending) on my barclaycard and my outstanding balance with Amex has not decreased. I’m currently significantly out of pocket and just wondered who out of 3 organisations would be best placed to contact first.
Paying a credit card with another credit card is already daft, add on top of that using curve to do it when there’s already a way to do this with the BC without the added complication of using Curve. Wondering if you should call either provider to have them examine your transaction is beyond daft to be honest.
You can pay Amex with a Barclaycard credit card?! Now that’s interesting!
To call the entire industry of balance transfers “daft” is a bit silly though.Oh dear VerdantBacon, oh dear indeed.
🙄
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