Physical Virgin Flying Club card?

[Roberto]

I am flying Singapore Airlines from Singapore to Melbourne and as a VS Goldie I should get access to the lounge but read that I would need to show my VSFC gold card. Is there such a thing? If so how do I get it? Don’t fancy 90 mins on the phone if there is a shortcut.

[Molly]

Try calling the gold line, I believe the wait time is only 10 minutes 0800 0721234

[Roberto]

Molly wrote:

Try calling the gold line, I believe the wait time is only 10 minutes 0800 0721234

Thank you. .

[Andrew J]

I’m due to fly Air France from CDG to LHR soon, do I need to show a physical Virgin Gold card for lounge access or will my FC number in the reservation be sufficient?

[Rob]

It SHOULD be enough but always a risk with non-alliance partners. Isn’t there a virtual card in the app?

[Andrew J]

Rob Burgess wrote:

It SHOULD be enough but always a risk with non-alliance partners. Isn’t there a virtual card in the app?

There is – but it’s not as official looking as the BA virtual card.

[Roberto]

I was turned away in CDG last year.

[Andrew J]

Just spoke to FlyingClub who answered the Gold line in seconds – they no longer send out physical cards. So not sure where that leaves us for partner lounge access.

[Roberto]

I too spoke to them on twitter today and they said the same. I can print off a paper one from the web site but it looks like something any 14 year old could photoshop in 20 mins – hardly professional. The one on the app is of a similar vein and I was turned away by Air France offering that in October.

[Andrew J]

Agreed – at least the BA app one looks reasonably professional. They assured me that if my FC number is in my AF booking I will be accepted to the lounge. I’ll report back but I’m sure I’ll end up in whatever Priority Pass lounge CDG has to offer.

[AL]

I’ve never had an issue with any of the JV lounges (AF/KL/DL), so long as my VS number is on the PNR. Official or not official, you’re entitled to use partner lounges (assuming no exceptions). The only time I ever had a lounge issue, at AMS, a swift DM on Twitter and the issue was resolved.