Redeemed 241 and Avios statement confusion

[rashomon]

Hi all – scratching my head after I successfully redeemed my 241 vouchers

Looking at my Avios statement – I’m seeing a ‘Household Redemption:Contribution received’ item appearing as a credit on the same days I rang BA to redeem my 241 vouchers. Any ideas what this is?

So for my first call I booked the outbound journey with my 241 and can see the correct amount of Avios deducted for the flights along with a credit for Household Redemption for 38,444.

Then two weeks later, I rang again to book the return and for this date, the original Avios for the flight was credited back and the new updated amount debited – all as expected … in addition the first Household Redemption amount of 38,444 was debited and a new Household redemption amount of 46,079 was credited.

Oddly though .. my total Avios doesn’t seem to include that 46k Household Redemption amount (at least according to my maths) – sadly the BA Avios statement doesn’t show a running balance which is super annoying.

[NorthernLass]

As long as the final figures are right, don’t worry. It’s BA’s new way of deducting avios pro rata from all the accounts on your HHA.

[rashomon]

Cheers …

So the flight amounts – i.e. Avios needed for those appear as a line item and describe the flight details so that’s clear and dandy.

It was this odd number against Household Redemption I was seeing that threw me. Do I get Avios for the taxes I’m paying for the flights? I wonder if I should ring an agent and then have then talk me through it.

[NorthernLass]

You’ll get avios if you paid the surcharges with an avios Amex! But that’s nothing to do with BA, it’ll show up on your Amex account once the payment goes through.

[rashomon]

aah ok – thanks, and yup I used my BA Amex to pay for those blasted surcharges.

As for the other thing, I think it makes sense now. I see that the 46k Avios came from my wife’s account (HHA) – I can see activity there on her statement … and then when that amount was deposited to my account, the full flight Avios amount was then deducted.

I was thinking I got lucky and somehow they glitched it and gave me 46k Avios for free … sadly not the case!

Cheers again NorthernLass