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  • Iona 60 posts

    Looking to book a few nights later this month at Schloss Roxburghe (which joined Hyatt in January). Has anyone been? Any recommendations? Just the two of us so we’ll probably book one of the new estate rooms.

    Biki 126 posts

    I’ve booked a few nights for August so would like to hear any reviews of it too. It seems to get good reviews from what i’ve read online so far, and prices seem really good!

    Colin MacKinnon 296 posts
    Stu_N 113 posts

    Stayed at Schloss Roxburghe this weekend, in short – very impressed.

    The hotel has been put together with a lot of thought and money. It’s basically in two parts, the old castle which is quite traditional wood panel and paintings and the new Estate wing which is more modern – limestone and brass. They complement rather than clash and link together very well. Pre-arrival experience was good, they got in touch by email on dining, spa and activity options proactively a day or so after we made the booking which is very positive and reconfirmed everything a couple of days before our stay.

    We stayed in an Estate room in the new half that was lovely, decent amount of space, very good quality fixtures – only thing I thought was a bit odd was that there was space for a double sink but only a single sink was fitted. Soundproofing was good and sealable hangers and an espresso machine in the room. Toiletries were Moulton Brown in large bottles.

    Spa was lovely too, they (rightly) make a big thing of the heated outdoor pool which was super-impressive, water must have been 25C+ and you could enter from inside and swim out which was really cool. Sauna and plunge pool was good too – invigorating! Had a quick swim on the Friday when we arrived and a swim and sauna on Saturday late afternoon – well used but no probs getting loungers and didn’t feel busy. Gym looked really good as well, large with lots of equipment. We didn’t have any treatments so can’t comment on that. There’s also golf and country sports if that’s your thing.

    Eating and drinking – we ate in the State Room bar on Friday and Charlie’s Restaurant on Saturday. Food was very good, on a par with other high end hotels – not super-creative but good ingredients that were well cooked. Service was good but not great, couple of annoyances like starter plates weren’t cleared when main arrived and our wine was in ice bucket away from table but they weren’t quick enough to keep you topped up so ended up with empty glasses during main and 1/3 of bottle left after. Staff were a little inconsistent too – some were very good but a few seemed quite inexperienced or nervous – hopefully this will improve in time.

    Breakfast – which is included for all – was also excellent, large buffet and a la carte selection, we had eggs Benedict on Saturday and full Scottish on Sunday, both very good.

    Overall ambience was good too, relaxed and while I think the hotel was virtually full it didn’t feel busy or crowded. There was also a wedding on Saturday evening but you wouldn’t have known if you hadn’t seen the guests arrive – no noise/ disturbance to main hotel.

    Overall it’s very impressive place – can’t really fault the hard product and soft product is overall very good.

    Blair Waldorf Salad 1,053 posts

    “starter plates weren’t cleared when main arrived and our wine was in ice bucket away from table but they weren’t quick enough to keep you topped up”

    Yikes; that’s not really good enough. If you want to play the game of appearing high end, you really do have to front up the staff to achieve it. They’d have been better off being less showy re the ice bucket far away and simply placed beside your table. A simple fix.

    Stu_N 113 posts

    “starter plates weren’t cleared when main arrived and our wine was in ice bucket away from table but they weren’t quick enough to keep you topped up”

    Yikes; that’s not really good enough. If you want to play the game of appearing high end, you really do have to front up the staff to achieve it. They’d have been better off being less showy re the ice bucket far away and simply placed beside your table. A simple fix.

    Agreed – shouldn’t happen but hopefully a glitch as things settle in, it is still quite a new opening. The timing between courses was fine and when the mains arrived, someone cleared the plates instantly. The wine was more annoying but as soon as I caught the somm’s attention she was straight over with the bottle and an apology – she did seem like the only one handling the wine though.

    Biki 126 posts

    Stayed at Schloss Roxburghe this weekend, in short – very impressed.

    The hotel has been put together with a lot of thought and money. It’s basically in two parts, the old castle which is quite traditional wood panel and paintings and the new Estate wing which is more modern – limestone and brass. They complement rather than clash and link together very well. Pre-arrival experience was good, they got in touch by email on dining, spa and activity options proactively a day or so after we made the booking which is very positive and reconfirmed everything a couple of days before our stay.

    We stayed in an Estate room in the new half that was lovely, decent amount of space, very good quality fixtures – only thing I thought was a bit odd was that there was space for a double sink but only a single sink was fitted. Soundproofing was good and sealable hangers and an espresso machine in the room. Toiletries were Moulton Brown in large bottles.

    Spa was lovely too, they (rightly) make a big thing of the heated outdoor pool which was super-impressive, water must have been 25C+ and you could enter from inside and swim out which was really cool. Sauna and plunge pool was good too – invigorating! Had a quick swim on the Friday when we arrived and a swim and sauna on Saturday late afternoon – well used but no probs getting loungers and didn’t feel busy. Gym looked really good as well, large with lots of equipment. We didn’t have any treatments so can’t comment on that. There’s also golf and country sports if that’s your thing.

    Eating and drinking – we ate in the State Room bar on Friday and Charlie’s Restaurant on Saturday. Food was very good, on a par with other high end hotels – not super-creative but good ingredients that were well cooked. Service was good but not great, couple of annoyances like starter plates weren’t cleared when main arrived and our wine was in ice bucket away from table but they weren’t quick enough to keep you topped up so ended up with empty glasses during main and 1/3 of bottle left after. Staff were a little inconsistent too – some were very good but a few seemed quite inexperienced or nervous – hopefully this will improve in time.

    Breakfast – which is included for all – was also excellent, large buffet and a la carte selection, we had eggs Benedict on Saturday and full Scottish on Sunday, both very good.

    Overall ambience was good too, relaxed and while I think the hotel was virtually full it didn’t feel busy or crowded. There was also a wedding on Saturday evening but you wouldn’t have known if you hadn’t seen the guests arrive – no noise/ disturbance to main hotel.

    Overall it’s very impressive place – can’t really fault the hard product and soft product is overall very good.

    I’m off there in a couple of weeks for a few nights, so thanks for the review!

    Stu_N 113 posts

    Hope you enjoy your stay as much as we did!

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