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Forums Frequent flyer programs British Airways Executive Club Two person Avios booking — cost to remove one traveller

  • memesweeper 1,295 posts

    Hi

    I have a European RFS flight with two travellers on it. One cannot travel. I’ve read this

    https://www.headforpoints.com/2021/04/01/what-does-it-cost-to-cancel-an-avios-redemption-flight-2/

    and cannot see a mention of costs to cancel one person out of a booking. Is it even possible?

    BA Flyer IHG Stayer 2,243 posts

    Yes it’s possible. You need to phone and ask for the PNR to be split and then cancel the unwanted ticket.

    I think the £35 fee applies.

    Froggee 983 posts

    I have done this and was not charged but did have a lovely conversation with the agent and it was a gold priority reward where I believe cancellations are free and this perhaps carried over to changes also.

    As above, you need to call and ask for the PNR to be split. It’s unclear to me whether this should be charged as it is a “change” but cannot be done online. My best guess is it will be free, £15 or £30!

    Once you’ve done this then you have two PNRs and you should hopefully be able to avail yourself of the 50p per leg online cancellation bug for short haul RFS flights.

    memesweeper 1,295 posts

    Yes it’s possible. You need to phone and ask for the PNR to be split and then cancel the unwanted ticket.

    I think the £35 fee applies.

    Perfect — I’ve paid the £35 each so that’s a sunk cost anyway.

    SteveJ 998 posts

    Are reward seats still available? Given that all but £1pp is being refunded these days on rewards flights might be better off booking the single traveller again and cancelling the original booking for a full (-£2) refund.

    memesweeper 1,295 posts

    Are reward seats still available? Given that all but £1pp is being refunded these days on rewards flights might be better off booking the single traveller again and cancelling the original booking for a full (-£2) refund.

    It’s an “Avios only” flight. A full cancellation of the booking and rapid rebooking should work ok. Ironically i wasnt sure about two other travellers so put them on their own PNR and low-and-behold the one I had no doubt about cant make it.

    The refund goes into a now-dissolved household account, so thanks to 18+ kids I’m “loosing” the Avios, and their individual pots gain. I’ll just separate and cancel the one traveller I think.

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