Maximise your Avios, air miles and hotel points

Forums Payment cards Virgin Atlantic Utility bills with Virgin+ card

  • 28 posts

    Hi, I’m sorry if this has already been asked and answered, just seeking clarity on cash/cash-like transactions. I think that withdrawing cash, buying foreign currency and paying off a debt such as a mortgage would be considered cash transactions and therefore will incur fees. All I have used my Virgin + card so far is to purchase goods. I am just about to pay my water bill and wondered if I used my card would I earn points or would it be considered a cash transaction and fees would be added? In general, can I pay bills with the V+ card, council tax etc or is this something to be avoided if I don’t want to pay fees?

    12 posts

    I’ve paid water, gas/electric, council tax and broadband without incurring fees. I think you would just have to give it a try as it might be different depending on the provider, merchant codes and their payment provider maybe.

    28 posts

    Thanks, Wenby. I just called Virgin CC and asked the question. The answer I got was it depends on how the merchant treats the transaction. If they treat it as cash I would be charged a fee and if they don’t then I won’t. They suggested I call the water company and ask how they treat payments. They said that a merchant can even treat a purchase of goods as cash if they wanted, and then Virgin would charge a fee. So, I’m still confused.

    257 posts

    I think you’re over-thinking this one. Water and council tax are genuine bills paid to 3rd parties, so they should never be treated as ‘cash-like’ transactions by any card provider.

    28 posts

    Thanks, MF176. Well, I made the payment on my card and no fee has been added.

    HfP Staff
    2,703 posts

    Generally fine – Thames Water OK, British Gas OK, council tax OK in my experience. None take Amex but you can’t win them all.

    Best one for me is that the FCA, which regulates us, lets me our pay our annual licensing fee (our biggest single annual payment, well into four figures) on Amex!

    135 posts

    Just to second this… I pay my United utilities water on receipt of bill and octopus for gas/elec all by card; council tax by PayPal or pay point at co-op.. no charges..

    399 posts

    I use a small provider, long story, that uses stripe to process the recurring payments. So it’s not technically a direct debit. Which means my VAt card works perfectly without any fees

    28 posts

    Thanks all. I think I now have a clearer understanding on what I can use the card for without it being considered a cash-like transaction, much appreciated.

    88 posts

    Jumping on this
    for electricity is it more expensive as not direct debit to pay bills by credit card??

    632 posts

    Jumping on this
    for electricity is it more expensive as not direct debit to pay bills by credit card??

    With around 80,000 different current and legacy retail electricity tariffs across the UK, you really need to check your own contract before making decisions on pre-payment with a credit or debit card.

    10,812 posts

    It depends on the provider, but I don’t think many give a discount for paying by DD, they just want to know you’re staying in credit.

    I pay chunks to OVO on the Virgin and Barclays cards when it’s voucher-triggering time.

    I pay everything up front – you actually get charged more for a lot of things paying monthly, e.g. car insurance & tax, and you’re not earning any points!

    1,048 posts

    Hi, I’m sorry if this has already been asked and answered, just seeking clarity on cash/cash-like transactions. I think that withdrawing cash, buying foreign currency and paying off a debt such as a mortgage would be considered cash transactions and therefore will incur fees. All I have used my Virgin + card so far is to purchase goods. I am just about to pay my water bill and wondered if I used my card would I earn points or would it be considered a cash transaction and fees would be added? In general, can I pay bills with the V+ card, council tax etc or is this something to be avoided if I don’t want to pay fees?

    You are correct avoiding the areas you list at the start of your post, but as long as the utility companies you wish to pay accept MasterCard then you’ll be perfectly fine paying your bills with the Virgin Atlantic cards. I have no idea why posters are talking about paying upfront or making overpayments because as far as I can see, that wasn’t your query anyway?

    632 posts

    I have no idea why posters are talking about paying upfront or making overpayments because as far as I can see, that wasn’t your query anyway?

    Because “Krispy” asked the question.

    Jumping on this for electricity is it more expensive as not direct debit to pay bills by credit card??

    And it’s a key method for manufacturing spend towards the end of a card year.

    1,048 posts

    The original poster is clearly not interested in manufactured spend and did not mention replacing a direct debit with credit card spend.

    1,282 posts

    I have no idea why posters are talking about paying upfront or making overpayments because as far as I can see, that wasn’t your query anyway?

    Because “Krispy” asked the question.

    Jumping on this for electricity is it more expensive as not direct debit to pay bills by credit card??

    And it’s a key method for manufacturing spend towards the end of a card year.

    lol, that’s not manufacturing spend.

    257 posts

    Jumping on this
    for electricity is it more expensive as not direct debit to pay bills by credit card??

    If the particular tariff offers a DD discount, then you’d keep the DD open at the minimum rate (ie I pay Octopus £1 per month DD) then just keep the account sufficiently in credit by CC that they never need to increase the DD.

  • You must be logged in to reply to this topic.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.