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  • Norwich 6 posts

    Hi all

    Please can anyone tell me how to set up a Family Account with Virgin Flying Club?

    I have an Amex preferred Rewards Gold card (any points I earn I transfer to Virgin Red)

    I’ve just referred my wife to Amex preferred Rewards card, she’s been accepted and we intend to transfer the signing on bonus points to my Virgin Red account – looks like I have to do this via a
    Virgin Flying Club Family Account

    Any help greatly appreciated

    Thanks

    AL 613 posts

    Flying Club’s concept of a ‘family account’ is a household account, and is available to those with Flying Club Silver or Gold status: https://flywith.virginatlantic.com/gb/en/flying-club/members/membership-tiers.html.

    If you have Silver or Gold status, you can fill in the form at https://help.virginatlantic.com/gb/en/contact-forms.html?webform=household-account-request to request creation. Be warned that you might get told that they aren’t opening household accounts at this time (it’s been a common refrain for some time).

    If that does turn out to be the case, or you’re a Red status member, then you can still effectively achieve the same result by calling VS to make reward bookings. They will ordinarily, and especially if you get Swansea, take points from multiple accounts so long as (a) you have the permission of each account holder, so have them nearby to pass the ‘phone to, and (b) only one account holder is paying per sector (e.g. LHR-JFK-LAX-LHR would require three account holders).

    AL 613 posts

    I forgot to mention that if they aren’t opening HHAs and they won’t do points per sector, then you can also transfer points from MR to your wife’s account and then transfer from there to your account for a nominal fee: https://flywith.virginatlantic.com/gb/en/flying-club/spend-points/transfer-points.html

    Norwich 6 posts

    Thanks for taking the time to reply AL, I’ll give it a go and see what happens

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