What do you want to see from British Airways in 2022?

[Zoe P]

The ability to go online and add return flights to a 241 where you have already booked outbound without needing to call. Oh and more staff to answer phones. And Club Suite in Gatwick.

[davefl]

Stop using gate 142 in the closed T3 at MAN. It’s wholly unsuitable for many operational reasons. Primarily that here are 2 flights of stairs for arriving PAX into the terminal which causes major issues with scissor lift offload of those requiring mobility assistance. They have to drive them one at a time all the way across to T1 and back. Causes major delays.

Separate Bag Drop from PAX checking in to speed up those of us with half a clue (35 mins in CE queue to drop a bag last month). The budget airlines provide bag drop, why don’t BA?

Provide priority bag service at MAN, other airlines do it, why can’t BA?

Actually print Fasttrack on the CE boarding pass at MAN so there’s no confusion.

[meta]

NorthernLass wrote:

Online changes such as easyJet allows. Astonishingly simple. You choose your alternative date and/or destination, click through to a page showing you your choices and any extra charges (often £0.00), select your preferred option and Bob’s your uncle. Your luggage and seat selection automatically gets transferred to the new booking. It’s quite astonishing that ba.com can’t, apparently, support such a system.

You could do that (except seat selection), but BA deliberately switched off that option in March 2020.

• This reply was modified 54 years, 4 months ago by .

[Blair Waldorf Salad]

davefl wrote:

Stop using gate 142 in the closed T3 at MAN. It’s wholly unsuitable for many operational reasons. Primarily that here are 2 flights of stairs for arriving PAX into the terminal which causes major issues with scissor lift offload of those requiring mobility assistance. They have to drive them one at a time all the way across to T1 and back. Causes major delays.

Separate Bag Drop from PAX checking in to speed up those of us with half a clue (35 mins in CE queue to drop a bag last month). The budget airlines provide bag drop, why don’t BA?

Provide priority bag service at MAN, other airlines do it, why can’t BA?

Actually print Fasttrack on the CE boarding pass at MAN so there’s no confusion.

OMG, yes. All of this.

[Lambtiger]

Rediscover and reinvest in Manchester. New lounge please in which to relax before boarding relaunched direct flights to New York, Chicago, Paris, Frankfurt and Rome

[davefl]

Lambtiger wrote:

Rediscover and reinvest in Manchester. New lounge please in which to relax before boarding relaunched direct flights to New York, Chicago, Paris, Frankfurt and Rome

Branded flying pig airlines 😉

[dougzz99]

Lambtiger wrote:

Rediscover and reinvest in Manchester. New lounge please in which to relax before boarding relaunched direct flights to New York, Chicago, Paris, Frankfurt and Rome

If they’re going for the north why choose the pretty much unanimous choice of most unpleasant airport experience.

[Blair Waldorf Salad]

dougzz99 wrote:

Lambtiger wrote:

Rediscover and reinvest in Manchester. New lounge please in which to relax before boarding relaunched direct flights to New York, Chicago, Paris, Frankfurt and Rome

If they’re going for the north why choose the pretty much unanimous choice of most unpleasant airport experience.

Indeed; there’s a reason why PremiAir exists at Manchester as an affordable alternative to the main terminals. I was stunned to see passengers doing a DUB-MAN then onwards to Barbados with Aer Lingus – which necessitates switching from MAN T1 to T2. So double the fun! That surely is a form of punishment.

[John]

Earn tier points on redemption flights

[Super Secret Stuff]

Rhys / Rob my reply to Rui has been blocked automatically, posted yesterday 🙂

[Nogbad]

Answer the phones!

All the MAN stuff mentioned above (although just getting T3 open again fixes most of that)

More Avios availability

[thom]

Which would be great … automated bag drop machines tend to be great (provided there are some staff around to help out when they go wrong) and result in far less queuing. It’s always frustrating when you get stuck waiting for people who just aren’t ready to checkin …!

[Super Secret Stuff]

Rui N. wrote:

Super Secret Stuff wrote:

Richie wrote:

Super Secret Stuff wrote:

A220’s please! If they’re even attempting to carry on competing in gatwick they’ll need to get ahead of Easyjet, its only a matter of time…

The amount of flight bookings they could gain just from the nicer experience. So too sensible for BA, oh well…

So Gatwick to have an all A220 fleet in the longer term, with no A320s and no B737 MAX?

Thus is going to be a big ramble…

The a320 has no new major developments in the pipeline and is starting to reach the limits of what you could achieve before structurally changing the aircraft or its characteristics. B737 is already at that point as seen with the Max fiasco.

This is why Airbus took the C series from Bombardier and is financing it. Once the programme reaches critical mass with European airlines it will trigger the development of a larger a220 variant. Therefore allowing an all a220 fleet but yes at the moment it wouldn’t really be possible without scaling back a bit. That said there are major advantages of the a220 and being able to always sell a smaller amount of seats is safer than usually being able to sell a larger amount of seat’s. Basic product development strategy and thinking.

Hum, no.
Airbus took the C series from Bombardier because it was free and they could stick it to Boeing. It wasn’t because of any business needs, much less because of any issues with the A320 family.
A320 and A220 are two completely different families of aircraft with little overlap. Even if Airbus decides to go with the A220-500, that will be quite smaller than the A321neo/LR/XLR, which are where the greatest profits for the A320 family are coming.
Also not true that there are no new major developments on the A320 (A321XLR says hello), nor that the A320 limits are closed to being reached. When the programme was first started in the 1980s, it was developed taking into account many possible and less possible developments, including for example, open rotor engines. It might not be ready to be electrified or to use H2, but neither is the A220.

Obviously they wanted to stick it to Beoing but they’ve also invested fairly heavily through marketing, stating there reputation on it, improvements to MTOW etc. There’s no immediate business needs but they are looking ahead to competing with Beoings NMA, a320 family design limits and how to do all this with minimal clean sheet design costs. Interesting note with the a321xlr, Beoing are kicking off about safety concerns over one of the extra fuel tanks!

So whilst the a320 is a fantastic family of aircraft there days are numbered. Yes the a220 might not be ready to be electrified or h2 but sure as he’ll the NMAs will be which will likely replace a321s. Therefore leaving Airbus with 2 options: only update the a220s and bring in the a220-500 or update the a220s and a320 only which will sell badly as it will effectively be a single aircraft type

[Yurostar]

Club suites on A380’s please!

[LeeH]

Come back to Leeds Bradford.

[petershez]

A good start would be to answer phones so I can use my FTV