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Forums Payment cards American Express “Your Account is temporarily unable to access the Referral Programme”

  • 322 posts

    Just to echo the above, also for the ability to refer back on my account, and it is available for all the cards too.

    +1

    313 posts

    Woo! me too! 🙂

    I’ve now sent a copy of the link to myself in case of any future ‘blips’ 🙂

    Thanks folks!

    298 posts

    I went as far as reporting this issue to the exec office. I got a snotty response not long after telling me they can’t explain why I can’t generate a referral link.

    Lo and behold, it’s working for me now as of yesterday I think and this is for both my cards.

    363 posts

    Yep, I can refer again. I wonder if everyone was removed on the same date so we’ve all served the same length of ban, or if others have been removed on a rolling basis.
    This has the feeling of either an error, or some sort of trial.

    140 posts

    🤣 It disappeared for me again.

    Though the link I saved still work.

    There’s no pattern I guess.

    1,085 posts

    Mine has gone too.

    363 posts

    Yep, mine has vanished again too! This is farcical.

    298 posts

    I went as far as reporting this issue to the exec office. I got a snotty response not long after telling me they can’t explain why I can’t generate a referral link.

    Lo and behold, it’s working for me now as of yesterday I think and this is for both my cards.

    Yup, mine has now disappeared as well. Managed to generate one link.
    I did get a retention offer on my Plat card a couple of days ago, so I wonder if that’s why I’m now blocked?

    Or it could just be Amex’s prehistoric IT?

    1,085 posts

    Referrals are back again!

    623 posts

    I was being emailed and prompted by Amex to make referrals for 18,000 miles, I didn’t, now suddenly no option to refer from my Platinum nor BAPP.

    1,228 posts

    Referrals are back again!

    Not for me.

    Sad face.

    1,085 posts

    Interestingly, only on the website and not in the app.

    1,085 posts

    Back in the app now too.

    623 posts

    Same here, appears in app for both cards.

    1,085 posts

    And gone again!

    1,085 posts

    And back again!

    1,228 posts

    Not for me. At least not on the mobile site.

    I don’t like this game any more!

    1,085 posts

    Working in the app and on the full website.

    1,227 posts

    Yup back again … knew it was an IT f*ck up

    Far too many random people no longer able to refer to be anything else (and my saved link still worked fine)

    173 posts

    Not back for me (though it was briefly last month)

    101 posts

    Referrals suddenly reinstated for me again today. Amex almost certainly screwed up their IT but wouldn’t own up to it.

    140 posts

    Back for me again as well .. 🤷🏻‍♂️ Though God knows how long it is going to stay this time.

    16 posts

    been away and missed this thread… for those that were reinstated recently are they still working, does it work from both app/website too? cheers

    1,085 posts

    been away and missed this thread… for those that were reinstated recently are they still working, does it work from both app/website too? cheers

    Yep, working from all sources.

    16 posts

    hmm still broken for my wifes card…

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