Maximise your Avios, air miles and hotel points

Forums Payment cards American Express “Your Account is temporarily unable to access the Referral Programme”

  • alig4th 322 posts

    Just to echo the above, also for the ability to refer back on my account, and it is available for all the cards too.

    +1

    AndyGWP 278 posts

    Woo! me too! 🙂

    I’ve now sent a copy of the link to myself in case of any future ‘blips’ 🙂

    Thanks folks!

    rum 276 posts

    I went as far as reporting this issue to the exec office. I got a snotty response not long after telling me they can’t explain why I can’t generate a referral link.

    Lo and behold, it’s working for me now as of yesterday I think and this is for both my cards.

    Scott 257 posts

    Yep, I can refer again. I wonder if everyone was removed on the same date so we’ve all served the same length of ban, or if others have been removed on a rolling basis.
    This has the feeling of either an error, or some sort of trial.

    DJ 102 posts

    🤣 It disappeared for me again.

    Though the link I saved still work.

    There’s no pattern I guess.

    strickers 732 posts

    Mine has gone too.

    Scott 257 posts

    Yep, mine has vanished again too! This is farcical.

    rum 276 posts

    I went as far as reporting this issue to the exec office. I got a snotty response not long after telling me they can’t explain why I can’t generate a referral link.

    Lo and behold, it’s working for me now as of yesterday I think and this is for both my cards.

    Yup, mine has now disappeared as well. Managed to generate one link.
    I did get a retention offer on my Plat card a couple of days ago, so I wonder if that’s why I’m now blocked?

    Or it could just be Amex’s prehistoric IT?

    strickers 732 posts

    Referrals are back again!

    Ash 620 posts

    I was being emailed and prompted by Amex to make referrals for 18,000 miles, I didn’t, now suddenly no option to refer from my Platinum nor BAPP.

    Froggee 993 posts

    Referrals are back again!

    Not for me.

    Sad face.

    strickers 732 posts

    Interestingly, only on the website and not in the app.

    strickers 732 posts

    Back in the app now too.

    Ash 620 posts

    Same here, appears in app for both cards.

    strickers 732 posts

    And gone again!

    strickers 732 posts

    And back again!

    Froggee 993 posts

    Not for me. At least not on the mobile site.

    I don’t like this game any more!

    strickers 732 posts

    Working in the app and on the full website.

    TGLoyalty 659 posts

    Yup back again … knew it was an IT f*ck up

    Far too many random people no longer able to refer to be anything else (and my saved link still worked fine)

    louie 136 posts

    Not back for me (though it was briefly last month)

    Harry T 101 posts

    Referrals suddenly reinstated for me again today. Amex almost certainly screwed up their IT but wouldn’t own up to it.

    DJ 102 posts

    Back for me again as well .. 🤷🏻‍♂️ Though God knows how long it is going to stay this time.

    babyg 13 posts

    been away and missed this thread… for those that were reinstated recently are they still working, does it work from both app/website too? cheers

    strickers 732 posts

    been away and missed this thread… for those that were reinstated recently are they still working, does it work from both app/website too? cheers

    Yep, working from all sources.

    babyg 13 posts

    hmm still broken for my wifes card…

  • You must be logged in to reply to this topic.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.