No more churning of the Hilton HHonors Visa card?

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• AndyW says:

  23 Apr23 April 11:46

  I wonder how long that has been in the conditions. Be interesting if anyone with the card had been hit by this or if it is new

  • CDB says:

    23 Apr23 April 13:24

    Just noticed this today too as linked from activation email, fair usage policy is dated yesterday. Received mine this morning from the batch due 27 April. Won’t be using for significant travel cash now @ 3% when you can do it on Halifax at 0% provided you pay off the transaction the next day. At 1% it is ok though, and still useful for travel where Amex is less accepted eg most of Europe.

• Gulz says:

  23 Apr23 April 13:09

  Anyone know for sure whether the Hilton Free Night lasts for 6 months or 1 year. Every forum I read says it lasts 6 months, but when I got my certificate last August, it said a validity of 1 year. Concerned that I haven’t used mine yet so will Hilton honour it or not

  • jtz says:

    23 Apr23 April 13:27

    Me too as the ‘six months’ date was June, but successfully booked a night for August

    • Globetrotter7 says:

      23 Apr23 April 16:08

      Mine was valid for a year. But I got it around Dec 2014, used it Feb last year do I could have been the glitch Alan is talking about.

      • Globetrotter7 says:

        23 Apr23 April 16:09

        **so it could have been….

  • Alan says:

    23 Apr23 April 13:31

    It’s six months at present and historically has been that however I believe there was a glitch period last year where they issued them with 12 months validity. I’d go with what it says on your voucher – you can easily argue your case if they try and deny it after clearly issuing a voucher stating 12 months!

  • Rob says:

    23 Apr23 April 17:58

    For a few months they were being issued with a 1 year expiry. I purposely never wrote about it because the website continued to say it was 6 months. They then flipped back to a 6 month expiry.

    • Mark1980 says:

      23 Apr23 April 19:18

      Do you have to stay within 6 months or just book?

  • AndyR says:

    23 Apr23 April 21:21

    Definitely 6 months, I got mine this week and it expires in October.

• WillPS says:

  23 Apr23 April 15:21

  I don’t think Barclaycard would be allowed to hold details indefinitely (Data Protection Act), so it comes down to whatever their data rentention policy is….

• harry says:

  23 Apr23 April 16:02

  Curve

  Wise up, you guys – when something appears too good to be true, it’s generally not true.

  Curve will have its uses – especially if you shop in Lidl lol, no problem with that as it is indeed a decent European deli @ great prices – but those who fondly thought they were going to get (say) 10,000 extra Avios out of it were always gaga.

  Shame they still have not had enough time to work out what the loyalty prog will look like.

  Nor what their relationship with Amex will be.

  Mgt team are not exactly joined up, despite previous success.

  • biscuiteer says:

    26 Apr26 April 21:54

    I have a BMI Amex card which gives me 2 Air miles to each £ spend. I regularly spend 7-8k per year non Amex so I’m definitely going to hit that threshold.

• Liz says:

  23 Apr23 April 16:36

  OT Sorry to be off topic about the Curve card. I paid the fee with my BAPP card. I loaded the IHG and HIlton card and tried to load the BAPP but it said it was already loaded but it doesn’t appear on my list. It won’t let me add it again so I am stuck? Also the IHG and HIlton both show up as Hilton cards in the wallet so you need to be careful which one you want to activate. Has anyone else had the same problem?

  • Liz says:

    23 Apr23 April 16:40

    Scrap that – I’ve uninstalled the app and reinstalled it and it’s there now!

    • harry says:

      23 Apr23 April 16:50

      Just don’t use it @ ATM or in Lidl & you’ll be fine

      • Dan says:

        23 Apr23 April 17:01

        Hi Liz. – I’ve had similar problems with cards being displayed incorrectly (e.g. My Amex gold credit card shows up as a BA Amex?!) but other than that, it’s been a brilliant card.

        I’ve been using it at ATMs and my regular CC spend for a few weeks now – works perfectly. One tip would be to contact their Twitter team if you have a problem. I had a question about ATM withdrawals via a linked Amex and they answered within 20 mins (at 10pm).

      • Liz says:

        23 Apr23 April 17:01

        Why not in Lidl although I don’t shop there ?

        • Dan says:

          23 Apr23 April 17:01

          And why not ATMs?

        • harry says:

          23 Apr23 April 17:02

          Fair usage policy 🙂

        • Liz says:

          23 Apr23 April 17:51

          Dan see above comments re ATM withdrawals – now restricted to £200 per month for free withdrawals ! T&c’s changed before we even get to use it!

        • Boi says:

          23 Apr23 April 18:19

          I think that’s actually unfair and people should be offered refund and cancellations if they wish….this is not what we signed for at all. That is misleading advertising. How many people would have signed up with current terms?!
          And some people haven’t had the card yet despite initial “March” promise

        • harry says:

          23 Apr23 April 20:29

          So you signed up for free points?

        • Boi says:

          24 Apr24 April 07:53

          No Harry, I didn’t sign up to free points- you are being presumptuous just to drive your point through.
          There is no doubt there has been significant changes to original terms.
          FYI: my attraction to it were:
          1. Being able to use Amex where not accepted- my card has been declined but other visa/MC worked.
          2. Use abroad- they have a mark up and yet it is now more restrictive than the free super card- I was in Spain last week and withdrew money to use in places where my super card wouldn’t work, I would be severely restricted if I try to do the same with curve.
          3. I know people say debit cards are not limited but I have a zero current account with Santander so to me there’s no bonus in using curve.

          Had I known all above I wouldn’t have signed up! That is not wanting free points in anyway, I just wanted to be able to earn points for my normal spending and I am sure you do the same Harry, and everyone else on here for that matter.
          So what’s your point?
          What’s the value in paying for it now?

• Tilly71 says:

  23 Apr23 April 18:37

  When the article on Curve came out I knew the atm option wouldn’t be around long. Still a great card for amex where not accepted.

  • TGLoyalty says:

    23 Apr23 April 19:09

    Mine was supposedly shipped a week ago by 1st class and yet to see it, though that was far earlier than the expected date of Mat 7th so might be a glitch email.

    It would be a great card for spending where AMEX isn’t accepted which is plenty of my spend but £200 cash withdrawal isn’t a lot, £50 a week would be fine in the UK as card for most purchases but that same limit abroad is a bit rubbish as its where i usually need cash most

    • harry says:

      23 Apr23 April 20:36

      Curve people should have been upfront with T&Cs from day 1.

      That they were not implies people you cannot trust.

      • harry says:

        23 Apr23 April 20:37

        And they have cheated you out of your £75 card

      • TGLoyalty says:

        23 Apr23 April 20:39

        Agree but in this case we all signed up as Beta testers, unfortunately that means you can end up getting something which isn’t what you signed up for until more people come on board and they have a chance to develop.

        £35 I’m not going to moan and guess I should have £20 on my account from referrals so ill have some MS go through ‘for free” so to speak.

        • Axel says:

          23 Apr23 April 22:48

          the referral payments are only going to get credited when they launch their rewards programme later this year.

          I understand you can make about 10 ATM withdrawals a month from my own usage over the past month though the amount drawn will depend on your status level.

• Jac says:

  23 Apr23 April 20:44

  I got my Curve today (although email said I would get it in May)
  I tried to use the card on one website that doesn’t allow AMEX but does allow MasterCard but Curve was not accepted…
  I also could not pay my council tax bill with Curve although have no problem paying with any other MasterCard or visa…
  Quite disappointing..
  So it seems I will have to withdraw 200£ a month to get at least some value …

  • harry says:

    23 Apr23 April 21:08

    Looks like they have a few questions to answer – I don’t trust these Curve cheats

    • harry says:

      23 Apr23 April 21:22

      Raffles you should distance yourself from Curve cheats

      • Genghis says:

        23 Apr23 April 23:13

        Not sure if I got my card today as away but all this chat doesn’t bode well for curve. Not even sure if I want it now. The only use I can think of for it is to pay my council tax directly and not via paypoint and even that doesn’t look hopeful.

      • Rob says:

        23 Apr23 April 23:35

        I’ve met the team, they are a very serious and high powered bunch of people with some well regarded money behind them and an incredibly well connected board of directors. Simply to get to where they have got to is impressive. Whether their business plan turns out to be a mess because they didn’t understand the nature of the business they were entering is a different question.

        How many times do I feature promotions on HFP where we all know that the organisers simply did not fully think through the implications of what was going to happen because it was structured in a particular way with loopholes obvious to everyone except them? Answer – very often ….

        • Sussex Bantam says:

          23 Apr23 April 23:42

          That’s as maybe but changing the T&C within a couple of weeks of sending out the first set of cards (and before many people have received them) is appalling. It will be interesting to see if they offer refunds given the very significant changes in benefits they are offering.

      • VP says:

        24 Apr24 April 01:31

        I think it’s a bit unfair to call them cheats. If Curve say that they don’t support Amex then yes I would agree that they misled but I think it is obvious that you can’t really hope to get reward points just for withdrawing cash from ATM and putting it back in your bank. Yes curve should have made this clear right from beginning and I am pretty sure Rob said something to the effect that this is not sustainable but the card’s USP for me was always using it in places where Amex is not accepted. 200 GBP withdrawal limit abroad sucks but that limit is not for Debit cards I believe so the card isn’t really ‘useless’ abroad or for foreign spend. For ex: If you use BA Amex via Curve to buy Hilton points in latest sale you save 2% in FX fees..yes there are FX fee free cards but if you have specific spend targets to meet then Curve does help in such cases.

        • Sussex bantam says:

          24 Apr24 April 08:47

          The point here though is that we all signed up knowing there was a ‘fair usage’ policy on cash withdrawals and so no-one can seriously have expected to be able to churn significant amounts of cash.

          However 200 a month is not a ‘fair usage’ policy it is basically ‘no usage’ – and that’s not what anyone signed up for.

  • Liz says:

    23 Apr23 April 21:57

    I got my card today too – it says you need to do a chip and pin transaction first so try that before using online – I’m going to buy something tomorrow with it and then try and pay my daughters rent with it.

    • CDB says:

      24 Apr24 April 00:39

      There’s an issue with some address verification for online payments til 27 April which prob explains current declined payments. Had the issue and their support app was very quick.

  • biscuiteer says:

    26 Apr26 April 21:58

    First transaction has to be chip and pin. Plus they’ve a problem with anything on the web over £200. there was an email about it saying a fix should be ready 27th April.

    Hope that helps!

    • biscuiteer says:

      26 Apr26 April 21:59

      Lol! I really should read the full thread before rplying!

• Peter K says:

  23 Apr23 April 20:48

  A bit O/T. When converting virgin points to Hilton, do you need to ring to do it or am I missing something online?

  Also, how long before my wife and I are likely to gain Accor plat via AMEX plat? We got cards and applied for accor status via website on 4th April but nothing has happened to our accounts yet. Is it time to chase yet?

  • Wally1976 says:

    23 Apr23 April 22:26

    I applied for Accor plat via Amex Plat for my wife and I on 14th April. Mine came through in a day or two but still waiting on my wife’s!

  • Rob says:

    23 Apr23 April 23:36

    Need to call.

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