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Review: the British Airways Terraces Lounge at Berlin Tegel Airport

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This is my review of the British Airways Terraces lounge at Berlin Tegel Airport.

After having spent two weeks in Germany it was time for me to fly back from Berlin to London. It was my first ever flight out of Tegel having only arrived there before on my airberlin flight from New York last summer.

What I can say is:  Tegel isn’t fun and it is rather confusing.

It took us (my flatmate came to Berlin for New Years Eve) approximately 30 minutes to figure out where to find the BA check in desk and bag drop – with very little help from the airport staff – just to find that out that it wasn’t yet open.

Once the bag drop opened we found a very inefficient process of checking people in and sending bags off.  My Silver card didn’t help as the ‘Priority’ Lane was even slower.  Once we finally got our bags dropped off it took us another 15 minutes to find the BA Terraces lounge – it is landside, back by the main entrance and upstairs next to Starbucks.

We got there in the end though:

british-airways-terraces-lounge-berlin-tegel-review-elevator

What is inside the British Airways lounge at Berlin Tegel?

With Brandenburg Airport meant to have been open years ago, airlines have been unwilling to invest in Tegel and it shows here.  The British Airways Terraces lounge is nothing exciting, although it certainly isn’t the worst BA outstation lounge.  It’s basically one big room with different sitting areas separated by shelves.

british-airways-terraces-lounge-berlin-tegel-review-reception

There was a bar in the middle of the room with a selection of four different red wines, two white wines and Rotkaeppchen Sekt. There was also a decent range of gin, rum, vodka etc.

british-airways-terraces-lounge-berlin-tegel-review-bar

In one corner of the lounge was a small separate quiet room with view over the main entrance hall of Tegel airport.

british-airways-terraces-lounge-berlin-tegel-review-quiet-room

The coffee machine with biscuits and a wardrobe for coats was at the other end of the lounge.

british-airways-terraces-lounge-berlin-tegel-review-coffee

The centrepiece of the British Airways Terraces lounge at Berlin Tegel Airport is this stone bench with flower pot.  Looking at the comments to my Instagram photo, the flowers are a recent addition.

british-airways-terraces-lounge-berlin-tegel-review-flowers

The lounge also had a work area with desk, lamps and plugs.

british-airways-terraces-lounge-berlin-tegel-review-workspace

This was the magazine selection with English and German titles.

british-airways-terraces-lounge-berlin-tegel-review-magazines

There were English and German newspapers:

british-airways-terraces-lounge-berlin-tegel-review-newspaper

The lounge doesn’t have its own bathrooms and you have to use the ones next to the Starbucks.  These are opposite the lounge but about a two and a half minute walk away (half a flight of stairs down, half a flight up, to the right, along the corridor, through the door and to the left!).

To give you a better impression, here is a short YouTube video of the British Airways Terraces Lounge at Berlin Tegel Airport (you can subscribe to our YouTube channel via this page – this is the same link to visit if the video does not appear below).

Conclusion

The British Airways Terraces lounge at Berlin Tegel Airport is not overwhelming and I don’t recommend getting to the airport too early if you can avoid it.

One thing that is especially annoying is the distance you have to walk from the main hall to the bag drop and then back to the lounge – just to retrace your route when it’s time for boarding. The fact that the toilets are outside the lounge is also slightly frustrating and time consuming.

The food selection in the evening was a bit underwhelming with a couple of sandwiches, fruits and bags of crisps.  The wine was very good and the wifi connection was decent.  All in all I found the lounge perfectly OK for a snack and a drink but a bit too depressing to want to spend more than half an hour there.


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Comments (64)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Andrew (@andrewseftel) says:

    The Air France lounge at TXL is quite ordinary as well. That said, the whole point of TXL is that you can be in (and out) quickly, so not sure it’s that big an issue.

  • Leo says:

    Was there last week. TXL what a dump! The individual security at each gate proved a real drawback on a very full flight, status doesn’t help you here. Actually the BA lounge was the only “bright spot” in the whole experience although I agree that it is VERY hard to find. I can’t see how anyone could describe this place as a “gem”.The Luton shed is better by miles!

    • John says:

      The individual security means that if you’ré late you can just wave to the gate agent and they won’t close the door.

      • Leo says:

        Possibly- and maybe better when not so busy but my experience was chaotic to say the least.

    • RussellH says:

      It is quite a few years now since I last flew Germany->UK, but back then at FRA and MUC at least, we always had to do the standard mass security check and then a second one at the gate.

      Sowhen connecting from, say TXL or DRS and having passed security there, there was a second security check and a second chance for your bottle of water to be taken away.

      This was apparantly for UK and USA destinations only.

  • krys_k says:

    Flew for work to Berlin last year. I don’t like this airport, narrow, and long, dated. But you can get out of it rather swiftly. I got my timing wrong and ended up in the lounge for almost four hours. It’s a pretty dismal place and was cold (February). I think chilling in Starbucks is better. As a business class experience, the lounge and then very short flight, it was poor.

  • Daz says:

    We should remember that Berlin used to have a unique problem – a Wall! Tegel is the old Fench Sector airport and Shoenefeld the Russians and the other airports such as Templehof were shut down and turned in to a park. Fact is you really couldn’t get much closer to the city with Tegel and yes it’s a bit pap as it’s.” Frenchie”. I always get to Tegel just before my flight as the drive is minimal and go through the many individual security gates.

    A lot of work had to go in to all Sectors of Berlin after the wall came down to ‘normalise’ it, I suppose they just left the airports to get on with it.

    • Mr(s) Entitled says:

      A very valid point and in judging today we should remember what happened yesterday. It is often related.

      • Leo says:

        Fair enough but you have to factor in the situation with Brandenburg too – it’s pretty obvious to work out why they aren’t spending any money updating TXL.

  • xcalx says:

    I was there in April, no toaster in the BA lounge, I was told they were waiting for one to arrive, I asked if they expected it within the next hour, as they had the dry bread, butter and jams in place. The reply was I doubt it we have been waiting for over 3 weeks, priceless!!. Decided to nip down to the AF lounge and was refused entry as my boarding pass had been stamped at the BA lounge. Ended up having breakfast at the outside cafe.

  • Andy says:

    Anyone know when Brandenburg Airport will actually open?

  • Tom says:

    I quite like TXL, but agree the lounge isn’t exactly exciting. They do have some great German beer in the fridge. The food options are poor though 🙂

  • Andy says:

    TXL is a great airport to fly into when in CE, through it in a few mins and the 109 bus takes you in 20 mins to the Zoological S Bahn Station.

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