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Flying Blue goes to full revenue based earning? – and why BA Executive Club shouldn’t follow

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Flying Blue, the Air France / KLM loyalty scheme, appears to be moving to full revenue-based miles earning from 1st May 2018.

They haven’t announced this yet.  Whether by accident or design, however, the ‘Miles Calculator’ on the Flying Blue site now shows this for flights after next May:

Assuming this is correct, you will earn 4 Flying Blue miles for every €1 you spend.  This is irrespective of cabin.

Status bonus will apply – an extra 2 miles per €1 for Silver, 3 for Gold and 4 for Platinum.

What we don’t know is how the ‘spend’ will be defined.  It is very likely that it will be based on your spending excluding taxes and charges.  A €100 fare from the UK is likely to have a base fare of only €35 or so after stripping out APD and airport charges, which would generate 140 base miles.

Why I don’t have a big problem with revenue-based earning

This isn’t totally radical.  If Flying Blue does do it, it won’t be the first.

The three major US airlines have moved to a similar structure over the last two years.

No major European carrier has tried it, unless you count Aer Lingus and Flybe as ‘major’.  The British Airways On Business small business scheme is also revenue based on the earning side.

That said, many European airlines have ‘revenue based earning’ in all but name.  British Airways is one of them.

There are currently NINE tiers of Avios earning when you fly British Airways.  25% / 50% / 100% of miles flown in Economy, 100% / 150% in World Traveller Plus, 150% / 250% in Club World and 250% / 300% in First.  The bandings are based on the flexibility of the ticket you buy.  This is very close to a revenue-based earning model.

Flying Blue revenue based earning

Flying Blue redemptions are unlikely to move to a revenue based model

I think we can say that with total certainty, even if earning becomes revenue based.  Even the US carriers haven’t dared try that.

Will status earning now be based purely on spend?

This will be the main worry for Flying Blue members.  At present, a lot of people earn Flying Blue status based on the number of sectors they fly rather than the number of status miles they earn:

15 flights for Silver (or 25,000 Level miles)

30 flights for Gold (or 40,000 Level miles)

60 flights for Platinum (or 70,000 Level miles)

If this went away, and status was based entirely on spend, it would disenfranchise people who take lots of short-haul flights.  This would be the equivalent of British Airways abandoning tier points and basing status purely on spending.

Flying Blue revenue based earning

Why I DO have a problem with revenue-based status

We are already in a situation on British Airways where earning miles is closely linked to the amount spent.  If BA did move to a pure revenue model for Avios, it would not be a huge change.

The bigger issue is over status, and whether the only people who should have status are those who spend the most.

This, for me, is the key question.

The airline ticket market is unlike most businesses.  The people who pay the bills are mainly employers, the people who receive the benefits are mainly employees.

Let’s take two people:

Person A works for a large investment bank that gets a 50% rebate on its BA ticket spend at the end of the year, as long as employees are made to fly BA wherever possible.  Person A travels on a £2,000 Club World ticket but £1,000 of that is rebated to the bank later.  The employee has no choice but to fly BA.  However, he would still earn £2,000-worth of status points despite a) only paying £1,000 for the ticket and b) being told to fly BA.

Person B runs as a small business and is on the same flight but in World Traveller Plus.  He has paid £1,250 for his ticket with no year end rebate.  This person is able to pick any airline he wants, flight by flight.  He will only earn £1,250-worth of status points.

It makes little sense.  That said, it made little sense to slash the number of tier points earned on cheap British Airways tickets when the Avios scheme was restructured in 2015, but it happened anyway.

In the US, the big three airlines now require you (waived by Delta and United if you are not US resident) to hit a $ spending threshold in order to earn status.

There is another way of looking at the merits of rewarding high spenders.  Imagine that flight A was sold out weeks ago and the last few tickets went for £5,000 each.  Someone who paid £5,000 for a ticket generated NO incremental revenue for BA because that same ticket could have been sold many times over.  However, if the same flight a week later sells for £1,000 and is 30% empty, anyone who can be tempted to take that flight is genuinely driving extra revenue for the airline – but gets only 20% of the rewards under a revenue based structure.

Getting an extra bum on a seat in an empty plane, at a low ticket price, is more valuable overall than getting a bum on a seat on a service that is guaranteed to sell out.

What are the barriers to revenue based earning?

Oddly, moving to revenue based earning is NOT necessarily easier for the airline than using a mileage based chart.

Here are a few reasons why:

As I mentioned above, massive rebates to big corporate customers distort the actual price paid for a ticket which usually bears no resemblance to the headline price

Tickets involving multiple airlines involve an allocation of spending between multiple parties

Tickets issued by other airlines (eg a BA ticket issued by American, or by anyone which means you do not have a 125- ticket number) do not carry fare information and cannot earn miles based on the amount spent

Currency swings mean that a flight bought in a non-home currency one month will earn a different number of miles to one bought the previous month

Stripping out taxes and charges means that a £100 flight to City A will not earn the same number of miles as a £100 flight to City B

Consolidated ‘flight and hotel’ or ‘flight and car’ packages would need to be broken out into individual components

You cannot give miles for partner flights based on the amount spent, because the partner airline does not provide that information

Specifically for British Airways, the move to promote ‘lifetime Tier Points’ as a metric means that it is difficult to change the tier point system

Basing your miles based on the distance flown and ticket fare class is actually easier by comparison.

Conclusion

‘Revenue-based earning’ has been a growing trend over recent years outside Europe, and may now be coming here.  Contrary to what you might at first think, it is more complex and more cumbersome to adminster and understand than the current ‘distance and fare class’ system.

There is no evidence that I have seen that it ‘works’, and the fact that the three main US airlines have copied each other is more a sign of their lack of nerve and original thinking than anything else.  Running such a system with Aer Lingus or Flybe, both mainly point-to-point airlines outside of the big alliances, is not the same.


How to earn Flying Blue miles from UK credit cards

How to earn Flying Blue miles from UK credit cards (April 2024)

Air France and KLM do not have a UK Flying Blue credit card.  However, you can earn Flying Blue miles by converting Membership Rewards points earned from selected UK American Express cards.

These cards earn Membership Rewards points:

Membership Rewards points convert at 1:1 into Flying Blue miles which is an attractive rate.  The cards above all earn 1 Membership Rewards point per £1 spent on your card, which converts to 1 Flying Blue mile. The Gold card earns double points (2 per £1) on all flights you charge to it.

Comments (43)

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  • TripRep says:

    Rob – Given they’re a partner (of sorts), any thoughts on Virgin adopting this?

  • Vistaro says:

    The thing that caught me in this was “gets a 50% rebate on its BA ticket spend” does anyone is that a typical amount of rebate thats available? and if so on what sort of spend, is it off full fare of lowest fare, be interested to know how all this works if anyone knows?

    • Rob says:

      Remember that BA runs entire ROUTES as favours to Glaxo etc. Did you never wonder why certain odd routes exist? When you’re Glaxo, BP etc, you tell BA where you want them to fly and they launch it, as long as you guarantee to spend 8 figures a year on the route.

      I think £5m of spending is the entry level for a big corporate deal?

      • Andrew says:

        Edinburgh to Leeds Bradford in the days of HBOS when Halifax had a Data Centre at Pudsey and BoS had a Data Centre at Sighthill. Although I can’t remember now if that was BA or Flybe.

      • Oh! Matron! says:

        This explains SJC.

        Incidentally, I flew out of there last month. Sweet little airport, and amazing access to silicon valley. Couple of decent hotels (stayed at both the four points and doubletree).

        Hire cars is a problem though. Most major vendors had sold out for the couple of days I needed a car.

        • Gavin says:

          A lot of our American travel is to Santa Clara, which is right next door to SJC

  • John says:

    Does BA actually give rebates on the order of 50% to large companies, today in 2017? How does that work with APD and large airport charges or are the total fares so high that taxes and non-BA fees become insignificant?

    I don’t think that different earn rates for different fare classes really counts as being revenue based, you could be earning 25% on a Y ticket which could have cost anything from £20-£200 short-haul and £200-£2000 long-haul.

    If BA views avios as just being a somewhat fixed discount for members, then going fully revenue based makes sense for them. Does anyone actually care that much about the avios they earn from flying, or do mileage runs to earn Avios as opposed to just TPs? (I stopped caring about the amount of avios earning a while ago, but I just booked one of the ZRH-MCT runs for TPs and noticed that I would earn 15000 avios from it, which almost halves the cost!)

  • Andy S says:

    There goes my silver status then!! Getting 15 sectors in a year was easy, just 4 return flights from uk to europe via ams. but in terms of actual miles i never get anywhere near the level required for silver, and this will presumably get even worse when it changes to revenue. I can’t be unique, so I guess this is the main reason they are doing it.

    Mind you silver was never as good as BA silver, no fast track or lounge access (but that’s what priority pass is for), main benefit was 2 free hold cases (which sometime in the last 6 months has dropped to 1) and free seat selection (basic seats only).

  • Andy S says:

    Ah, that’s why the BA Avios offer has just ended then. I only just subscribed to catch the offer before it expired, should have waited for virgin miles! 🙁

  • Alan says:

    Hmmm. Presumably my stash of Virgin Miles will be culled when they merge the loyalty scheme with Flying Blue. Best get looking at using them!

    • Scallder says:

      In an article with Richard Branson in the Sunday Times magazine at the weekend, he was quoted as saying that there’s a 25 year agreement (from the date of the KLM stake purchase) to keep the Virgin Atlantic brand alive, so I would very much expect VFC to continue and not get merged with Flying Blue.

      • Alan says:

        I hope you’re right as we’ve been actively collecting them for a specific purpose and I’ll be gutted if we’ve completely wasted our time.

        • Michael Jennings says:

          It’s possible to keep the brand alive and merge the frequent flier schemes, though. KLM and Air France are separate brands, but Flying Blue is a single FF scheme. So these guys have history already.

        • Alan says:

          Nooooooo! That would be a disaster. If they do merge it, one thing is for certain, my points definitely won’t go up in value!

  • Alan says:

    Interesting discussion piece, Rob – thanks. I think the drive in the US was stronger give they almost all offered 100% earnings on economy tickets. As you say the European programmes have had much more granular levels of award so hopefully less drive.

    Will be interesting to see if any changes from FB as a result of this leak (or whether it was done on purpose to test the waters!).

    • guesswho2000 says:

      Agree with the comment re earning with US airlines, before the change I kept my status with AA, as flying between UK-Australia semi-regularly made earning status a piece of cake, and 100% economy earning+100% status bonus racked up redeemable miles just as quickly.

      Throw in a complicated four segment trip to the east coast USA for the four segments (once they started enforcing that), and generous Europe-South Pacific redemption rates, and job done. That was clearly not going to last forever.

  • @alastairtravel says:

    Couple of comments from a TMC perspective:

    The big route deals / rebates with major companies while not gone are certainly declining. More and more companies are moving to best fare on the day, and airlines are more restricted on what they want to give out.

    Also worth noting that the corporate scheme BlueBiz for AF/KL does have redemptions based on revenue. When you redeem it is just a cash value, so not beyond the realms of possibility they will go down that route ableit unlikely for the reasons Rob covers above.

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