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Ability to transfer Membership Rewards points to other people ending (ended?)

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One of the most interesting and least known features of the American Express Membership Rewards programme is the ability to transfer your points to another person, subject to a flat fee of £15.

There were many potential uses of this, but one of the best was being able to transfer your points to your partner in order to empty your account, allowing you to cancel your card.

I have written about this before.  On Sunday, a Head for Points reader rang up to do it.  He was allowed to, but was told that Amex is in the process of withdrawing the option.

Then, last night, another HFP reader emailed me to say that a friend of hers had tried to do it and was told that transfers between accounts had already been stopped.

Amex card

Now, Amex telephone agents are often not 100% up to speed with what is happening.  However, if you were planning to transfer your Membership Rewards points to someone else, you should try to do it now.  A good agent may still be willing to do it for you, especially if you tell them that the Amex website is still offering this.

The webpage advertising this option is here (deleted as now dead).  However, this is a very old page as you can see from the layout, and I’m not sure if you can even access it via the main Amex website (I find it via Google when I need it).

It would be a real shame if this option was biting the dust, as it was a good way for couples to churn cards on a regular basis whilst keeping their Membership Rewards collection intact.

Comments (27)

  • Rob says:

    If the Plat Business card feeds into the same MR account, you have nothing to worry about. Your MR account remains open and all points are safe.

    Not much more to say – you need to decide before you call if you are willing to accept any ‘deal’ they offer you to stay, although these seem few and far between.

    • Max says:

      Before I call to cancel, any idea what they offer as incentives to stay? Thx

      • Rob says:

        Double points for x months, a few thousand points if you spend £x in y months …. Won’t be a fee reduction.

        They will also try to make you downgrade to the ‘secret’ Gold card, which is the normal Gold with the Plat insurance, for a pointless fee of almost £300.

  • Max says:

    So my MR points were finally transferred from my Plat account to my partners Gold card.
    It took 3 calls and a an email complaint to get this actioned. 1st request t transfer was made on 18 Jun (last day before this option was seized).

    I received a call from the manager this afternoon (who was very apologetic). The transfer was made immediately. It was done free of charge and as a good will gesture he credited 10,000 points. Also £10 was credit to my card for the phone expense. Well chuffed!