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Lufthansa solves the ‘can I bring my whole family into the lounge?’ problem (or does it?)

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In airport lounges around the world over the Summer, the same scenario plays out time and time again. 

Road Warrior Dad (or Mum) finally hopes to show the rest of the family that there is some upside to his constant travelling and time away from home.  He pitches up to the lounge, shows his Silver or Gold card, and asks if he can bring in his kids as extra guests.

In general, unfortunately, the answer is ‘No’.  Road Warrior Dad is humiliated, and he suddenly hates the airline very much indeed – so much for so-called ‘loyalty’ ….

(I am fully sympathetic, by the way.  We are a ‘two Silver card’ family, but in reality there are not that many of those about.  And if you’ve got three kids then you’re totally stuffed!)

Lufthansa has now launched its answer to the problem, although it is not one I would recommend.

When I log in to Miles & More, as a Silver / Frequent Traveller member, I get this message:

There is no better start to your holiday: with Lufthansa relaxation for the whole family begins even before your flight.

Because as a Frequent Traveller you have the opportunity of purchasing lounge access for the whole family to lounges in Germany, the USA and at Paris Charles de Gaulle until 31 August 2013.

Frequent Travellers and their families can buy a voucher before their lounge visit at the Lufthansa ticket counter at their departure airport, or at the business lounge reception desk at Duesseldorf, Frankfurt and Munich airports, for 40 euros or 50 US dollars.

This voucher will give them access to the relevant Lufthansa Business Lounge. The Frankfurt Business Lounge in Departure Area B, right next to Gate B46, is especially exciting for families with younger children.

Here the little ones can spend their time in a play corner in the ‘JetFriends’ area – which means the whole family can enjoy a relaxed start to the best time of the year.

(The Frequent Traveller’s family (wife or partner as well as an unlimited number of children under 18 years of age) are entitled to enter the lounge provided that they are flying with the Frequent Traveller on a Lufthansa-operated flight.)

Now, €40 may – on first reading – not sound too great.  However, you need to remember that (unlike British Airways Executive Club) a Lufthansa Silver / Frequent Traveller member cannot take a guest into the lounge.  The €40 therefore covers your partner and your children.

Is there €40 of fun to be had in a Lufthansa Business Lounge?  They are usually pretty awful, soulless places.  However, at least Lufthansa now has a response to everyone who tries to sneak in their family.

Is there a similar offer for Gold / Senator members which would let you bring your kids in?  A Senator can already bring one guest in.  Do let me know.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (July 2024)

Here are the four options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,500 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here. You can apply here.

The Platinum Card from American Express

40,000 bonus points AND (to 27th August) £400 to spend at Amex Travel Read our full review

If you have a small business, consider American Express Business Platinum instead.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points (TO 16TH JULY), FREE for a year & four airport ….. Read our full review

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (21)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Paul says:

    Have exactly this problem on Friday as travelling alone with two kids and single gold card.

    The solution for me would be abandoning the current any guest access rights which simply encourage blind dates and provide every card holder with a specific number of guest access passes linked electronically to your membership card.

    If I have 6 kids and a wife I can then choose to either allow them all in or 6 individuals of my choice.

    The LH solution is not one i would use.

  • Graeme says:

    Just back from Cyprus with BA via LHR with wife and two kids, and no chance of getting all in with my BA Gold card (tried and failed on way out). Our way round it was my wife and daughter went shopping, and my (plane-mad) son and I went to the lounge and watched over everything landing on the north runway – the LH solution would have saved me a fortune!

    Paul – I like your idea of a small number of guest passes.

  • Zoe says:

    Heading out of Southampton today which my husband commutes through regularly, he’s suggesting the (poor Flybe) lounge for him and Costa for us.

  • Susan says:

    If that is verbatim Lufty’s words then they ought to be called out on the everyday sexist assumption that the Frequent Traveller has a “wife or partner” .

    Could even be worth taking out Amex Plat for a couple of months to get Priority Pass entry for 4 people on one account – cardholder, supplementary and a guest each with further guests at £15 per head. The lounges may not always be great but one is also likely to find one at the return departure point as well.

    • Brian Taylor says:

      Perhaps they know that Raffles is a man…

    • keiths says:

      Don’t hold out too much store by the Amex Platinum / Priority Pass.

      Flying last weekend to MCO on VS I trooped up to the No1 Lounge at LGW South and was not admitted – they said the lounge was full.

  • Brian Taylor says:

    The Austrian offer is presumably per person, not per family. If you want to take in more than 2 guests, it is more expensive.

    • Sir Stamford says:

      Yes, the charge is by person. But don’t forget that your first guest is covered without charge by your *G card. So, this will work out more expensive only if it is more than 4 people.

      Sir Stamford

  • Mr Bridge says:

    there are many reasons why I like to fly BC, one is the lounge access.
    This Idea must be a relief for all of those parents, who will see the lounge as a nice safe environment for their kids to run wild, and not give a stuff about those who have paid for BC to avoid exactly this scenario.

    • Sir Stamford says:

      You don’t have to fly BC for lounge access if you hold a frequent flyer (or other equivalent) status.

      Sir Stamford

    • Paul says:

      In 30 years of travel I have never once had my experience degraded due to the behavir of a child or children on the ground or in the air.

      Adults are another matter altogether ranging from the drunks, the mad, the bad, those who are strangers to soap, those who snore and those who share their flatulance with everyone around them. Oh and dont let me forget the DYKWIA brigade………..

      Kids are generally kids. its the adults who are harmful to travel.

  • Katherine Nuttall says:

    Have been in that situation with BA at Heathrow, husband has Gold Card and the rest of us were Blue, what is annoying is that all BA Lounges are not operated the same way, for instance Greece, no problem, bring the whole family.

    Flying tomorrow and thankfully for the first time we have managed to have 1 Gold & 2 Silvers so 2 adults & 3 kids all get in at LHR tomorrow. Managed to get the silver for myself & son by flying one business class to Asia & 1 discounted segment from LHR to Athens. But never perfect as my son is under 18 so when he shows up at LHR he can not access the lounge unless he enters with an adult.

  • BritBronco says:

    I find it unlikely that BA would start allowing paid lounge access, as it would undermine their ability to persuade people to upgrade to CE, which is the real solution to getting everyone in the lounge.

    If they did though, I hope they would also offer a mileage option at an extortionate ate to try to mop up some Avios from the system. However I would really like to see them offer seat selection paid for with Avios.

    • Sir Stamford says:

      Lounge access is obviously a perk which comes with premium class (Business & First) class travels. However as lounge access isn’t exclusive to these passengers, I am not sure if it a sufficiently strong incentive to persuade people to upgrade simply to gain access.

      You can get a CX Marco Polo Gold membership (equivalent to BA Silver) with your AMEX Platinum card and gain access to these lounges without travelling in these cabins.

      Similarly, you buy an outright Preferred status with US Airways for a fee and gain access to business lounges. US Airways is likely to exit Star Alliance and join Oneworld on 1 November 2013.

      Some of the third party lounges in other smaller outposts can be accessed using your Priority Pass or other equivalent programmes. For example, BA uses the Hugo Junkers lounge in DUS which you gain access with your Lounge Club membership as part of your AMEX Gold card package.

      Sir Stamford

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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