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IHG Rewards Club clarifies the ‘free internet’ position in Europe

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I wrote a couple of weeks ago about how IHG Rewards Club appeared to be back-tracking on its much touted promise of offering free internet at all Holiday Inn, Holiday Inn Express, Crowne Plaza and InterContinental hotels in Europe.

An email just dropped into my inbox with the following clarification:

IHG internet

If you can’t see the graphic above, it says that free internet will be available at all IHG hotels in Europe from July.  You will need to be a IHG Rewards Club member, but as that is free and as you can join at the reception desk, it will effectively apply to everyone.

You should still expect a two track service, though, with a slow free service and a high-speed (video quality) service available at an additional charge. 

Some hotels will do better – a recent visit to Holiday Inn Stratford found that all guests already receive free internet and Platinum members receive the faster £6 premium service for free.


IHG One Rewards update – January 2023:

Get bonus points: Click here for our article on IHG’s ‘2k Every 2 Nights’ promotion, which runs from 9th February 2023 to 14th April 2023. You can register here.

New to IHG One Rewards?  Read our overview of IHG One Rewards here and our article on points expiry rules here. Our article on ‘What are IHG One Rewards points worth?’ is here.

Buy points: If you need additional IHG One Rewards points, you can buy them here.

Want to earn more hotel points?  Click here to see our complete list of promotions from IHG and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Comments (2)

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  • Ed E says:

    Glad it is all coming on line in the Summer now, probably less of a backtrack, more the properties sorting out their pricing levels they can charge IHG!

  • Speaking Truth to Travel, Free Money, Plus Free Internet and Cheap Reward Nights are Coming (Bits 'n Pieces for January 23, 2014) - View from the Wing - View from the Wing says:

    […] IHG Rewards hotel properties (Intercontinental, Crowne Plaza, Holiday Inn, etc) is introducing free internet for all members including when not even staying at the hotel. Only the new benefit doesn’t apply in Europe, though it had previously been promised that it would be offered worldwide. Turns out that free internet will become a European benefit in July. […]

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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