Maximise your Avios, air miles and hotel points

IHG Rewards Club clarifies the ‘free internet’ position in Europe

Links on Head for Points may pay us an affiliate commission. A list of partners is here.

I wrote a couple of weeks ago about how IHG Rewards Club appeared to be back-tracking on its much touted promise of offering free internet at all Holiday Inn, Holiday Inn Express, Crowne Plaza and InterContinental hotels in Europe.

An email just dropped into my inbox with a clarification.

Free internet will be available at all IHG hotels in Europe from July.  You will need to be a IHG Rewards Club member, but as that is free and as you can join at the reception desk, it will effectively apply to everyone.

You should still expect a two track service, though, with a slow free service and a high-speed (video quality) service available at an additional charge. 

Some hotels will do better – a recent visit to Holiday Inn Stratford found that all guests already receive free internet and Platinum members receive the faster £6 premium service for free.

IHG One Rewards update – December 2023:

Get bonus points: Our article on IHG’s current bonus promotion is here. You will receive 2,000 bonus points for every two cash nights you stay until 31st December. Nights do not need to be consecutive. Click here to register.

New to IHG One Rewards?  Read our overview of IHG One Rewards here and our article on points expiry rules here. Our article on ‘What are IHG One Rewards points worth?’ is here.

Buy points: If you need additional IHG One Rewards points, you can buy them here.

IHG is offering a 100% bonus (some members may be offered less) when you buy points by 30th December 2023. Click here to buy.

Want to earn more hotel points?  Click here to see our complete list of promotions from IHG and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Comments (2)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Ed E says:

    Glad it is all coming on line in the Summer now, probably less of a backtrack, more the properties sorting out their pricing levels they can charge IHG!

  • Speaking Truth to Travel, Free Money, Plus Free Internet and Cheap Reward Nights are Coming (Bits 'n Pieces for January 23, 2014) - View from the Wing - View from the Wing says:

    […] IHG Rewards hotel properties (Intercontinental, Crowne Plaza, Holiday Inn, etc) is introducing free internet for all members including when not even staying at the hotel. Only the new benefit doesn’t apply in Europe, though it had previously been promised that it would be offered worldwide. Turns out that free internet will become a European benefit in July. […]

This article is closed to new comments. Feel free to ask your question in the HfP forums.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.