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Hilton London Syon Park (the kid-friendly out-of-town one) now two categories cheaper

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Hilton HHonors announced last week that 14 hotels globally are changing reward categories, impacting the number of points needed for a free night.  These changes kick in from April 8th – until then, any booking you make will be at the old price.

Three of the 14 are in the UK.  Hilton Garden Inn Glasgow City Centre goes up by one category, as does the Hilton Glasgow.  More significantly, though, is the Hilton London Syon Park which drops TWO categories.

Opening roughly five years ago, Hilton London Syon Park is a great example of boom-era hubris, both from the developer and from the banks that funded it.  Remember that this hotel originally opened as a Waldorf-Astoria – almost certainly the only Waldorf-Astoria in the world to overlook a housing estate and be directly next to a garden centre.

Syon Park

It is, however, a good place for a short break from London, especially with kids who don’t travel well.  You can get here in a taxi – you pass it on the way to Heathrow – and there is a train station in walking distance.

Built on the Duke of Northumberland’s estate, the hotel is in the grounds of Syon Park. The large country house is still there, and you can tour it in season. The Duke, keen to generate income, has heavily commercialised his grounds and they now include a huge garden centre as well as the hotel.

Being close to Heathrow, it was probably felt that the hotel would appeal to the luxury conference and weddings market. Unfortunately, it didn’t work too well. Possibly because the back of the hotel overlooks an aged housing estate and the front overlooks a car park (although with Hilton status we often got a room on the side overlooking the gardens).

At one point parts of the hotel were permanently closed off due to the lack of guests – I don’t know if this is still the case.

For an easy break with kids, the hotel has a lot going for it.

big grounds – the photo above is from the grounds

the pool although children hours are restricted

the garden centre next door has a huge cafe which makes it easy to have casual snacks if the hotel restaurant is too formal

literally 2 minutes walk from the hotel is a huge soft play centre

And if you don’t have kids, you can tour Syon Park House and wander around the grounds and down to the nearby riverside village.

As a Category 9 hotel, redemptions were expensive at 50,000 to 80,000 points per night.  From April 8th, it drops to a Category 7.  This will mean that redemptions will cost between 30,000 and 60,000 points per night, depending on date.

You should still compare cash prices before booking as they can also be low.  If Hilton London Syon Park ever appeared at 30,000 points per night it would be a great deal.  One benefit of the downgrade from Waldorf-Astoria to Hilton is that Hilton HHonors Gold members now receive free breakfast – a perk that is not included at W-A branded hotels.

If you already have a reward stay booked at Syon Park, recheck the price after April 8th and consider cancelling and rebooking to save some points.

How to earn Hilton Honors points and status from UK credit cards

How to earn Hilton Honors points and status from UK credit cards (June 2022)

There are various ways of earning Hilton Honors points from UK credit cards.  Many cards also have generous sign-up bonuses.

Do you know that holders of The Platinum Card from American Express receive FREE Hilton Honors Gold status for as long as they hold the card?  It also comes with Marriott Bonvoy Gold, Radisson Rewards Gold and MeliaRewards Gold status.  We reviewed American Express Platinum in detail here and you can apply here.

American Express Platinum card Amex

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Did you know that the Virgin Atlantic credit cards are a great way of earning Hilton Honors points? Two Virgin Points can be converted into three Hilton Honors points. The Virgin Atlantic cards are the only Visa or Mastercard products in the UK which can indirectly earn Hilton Honors points. You can apply here.

You can also earn Hilton Honors points indirectly with:

and for small business owners:

The conversion rate from American Express to Hilton points is 1:2.

Click here to read our detailed summary of all UK credit cards which can be used to earn Hilton Honors points

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.)

Comments (14)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • ankomonkey says:

    Which other properties are changing categories? Is there an online list somewhere?

    • Alan says:

      A few of the other blogs have covered the changes, although TBH the reason there are now so few is because how massively wide Hilton have made their categories! As you can see, Cat 9 is 50-80k, Cat 7 is 30-60k so you could go from paying 80k down to 30k, or actually go up from paying 50k to 60k despite the drop in category!! is an easy way to check for each month of the year how different hotels are priced.

      • Rob says:

        It is 14 out of a few thousand and the other 11 are unimportant to be honest!

  • TigerTanaka says:

    Not sure there is a problem with the email Raffles, I did not get any this morning.

  • Think Square says:

    Shame about the HGI Glasgow City Centre. It’s a cracking property, right on the waterfront.

    • Brian says:

      That presumably is why they’ve changed it! 🙂

      • Chris says:

        I think the glasgow changes are due to the soar in demand over the last year due to the games and stuff in and around the city. Glasgow remains a popular city but with the hotels in the pipeline and the ones that have just opened it has the potential to reach saturation point, particularly if the number of events at the hydro slows down. If you aren’t loyal to any one brand and have a spare twenty minutes/half hour when booking it can pay real dividends in Glasgow.

        Great news about Syon Park though it’s somewhere I have always meant to visit but every time I’ve went to book a sweeter deal has been available.

  • Daniel says:

    I can thoroughly recommend the Afternoon Tea at Syon Park.

    I’ve actually even done it on a long change of flights at LHR…

  • Oh! Matron! says:

    This is a great hotel, and I managed to pick up a night for something like £90 before chrimbo, great given our company works do was in a marquee next door!

    The two things I remember most about this hotel: No quibbles with me checking out a dat earlier than planned and it’s the nicest smelling hotel I know of!

  • adey says:

    Great hotel rooms and grounds – (as a diamond, we were upgraded to a suite). We went after a previous Raffles recommendation.

    Only let down for us was the restaurant. The quality of the food was a let down – I would have expected a higher quality of food in such an hotel. Plus they messed up our order, which they did rectify with good grace. Breakfast was fine as far as I can recall.

    I’d certainly recommend it… our 2 yr old loved being under the Heathrow flight path (as did I 🙂 ). Just don’t expect Michelin quality edibles!


  • shd says:

    Not seeing the new points rates for Syon Park at, are the changes not live?

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