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British Airways offering home luggage delivery from London City from £15

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Following an initial trial, British Airways has fully launched its luggage delivery service from London City Airport.  This is available to passengers on all BA flights into City.

The service is very simple.

At any point until the departure of your inbound flight to London City, you can go the website (mobile enabled) and book in your luggage.


You do not need to do anything at London City.   You can simply leave the airport on arrival.  Portr will collect your luggage directly from the luggage carousel and deliver it to your home on the same day.

The pricing is very reasonable.  East London is £15 for the first case with the rest of Central London (as far west at Shepherds Bush) £25.  The rest of London is £35.  Additional cases are just £5 each.

There is usually an additional £10 fee for ‘carousel collection’ – instead of making you drop your case at the AirPortr counter – but this is waived for British Airways Executive Club members of all tiers.  The fees disappears when you add your BAEC number to the box on the booking page.

This does not seem like a bad deal to me, in the right circumstances.  It would be especially useful if you were heading directly to work from the airport and did not want to drag your luggage along with you.  It may even be cheaper to use AirPortr (and take the DLR into work) then be forced into taking a black cab to the office because you have luggage with you.

You can find our more at the AirPortr website here.

How to earn Avios points from UK credit cards

How to earn Avios from UK credit cards (June 2022)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards.

Until 18th July 2022 there is an astonishing special offer on these cards. You get 50,000 Avios on the Avios Plus Mastercard and 10,000 Avios on the free Avios Mastercard. You can apply here. We strongly recommend getting the Avios Plus card whilst this offer is running.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

50,000 Avios for signing up (A CRAZY SPECIAL OFFER!) and an upgrade voucher for spending ….. Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

10,000 Avios for signing up (SPECIAL OFFER) and an upgrade voucher for spending £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways BA Premium Plus American Express Amex credit card

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable card perk – the 2-4-1 voucher Read our full review

British Airways BA Amex American Express card

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £12,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points.

SPECIAL OFFER: The sign-up bonus on Amex Gold is increased from 20,000 Membership Rewards points to 30,000 Membership Rewards points until 19th July 2022. This card is free for the first year.

American Express Amex Gold

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

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Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,000 Avios.

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You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express card

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

Amex Platinum Business American Express

American Express Business Platinum

40,000 points sign-up bonus and a long list of travel benefits Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

(Want to earn more Avios?  Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)

Comments (10)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Nick Burch says:

    Anyone know how it works with customs? Admitedly there aren’t that many services on BA into LCY where customs can be that much of an issue, but there’s at least some…

    • David says:

      Actually most BA services into LCY do have the pontential to have customs issues, people could have originated outside the European Common Customs Area and connected onto the BA flight to LCY. Accordingly it will be LCY when they go through customs – if ending their journey.

      Plus of course JFK, GVA and ZRH directly.

      In practice, these services usually seem to work much like delayed luggage being delivered (in those countries that don’t make you go back to the airport). Customs will know it is a comerical operator removing it. It might be subject to greater scrutiny, but will invariably go though without much hassle.

  • Save East Coast Rewards says:

    I like the idea. The odd time my baggage hasn’t turned up at Heathrow I joke at the counter that at least I don’t have to carry the bag through London. LCY is close enough for me that I don’t mind hopping in a black cab but I guess it’s nice if I do need to go into the office first.

    • Chris Walsh (AirPortr) says:

      Thanks SECR , that is precisely one of the reasons we set it up.

  • RIccati says:

    I have to say, so this third party must have access to confirmed BAEC numbers.

    To access the account one needs a password and username. Given the recent situation about unauthorised access to BAEC, one can wonder how does a hacker know a confirmed BAEC number to attempt a login?

    Oh, wait. BA gives the database, maybe a name and your home address to a third party, like Tesco or a small luggage delivery business (at least the number).

    • David says:

      Riccati – are you sure they check the numbers are ‘confirmed’ BAEC numbers? 😉

      I don’t think there is any reason to suspect they have a means to confirm accounts are open.

      And there is no way what so ever BA will be providing the numbers database, with or without names and addresses, to a third party. Zero chance. Quite apart from the privacy issue, it is commerically far too valuable.

      The most they might have is validation web service. However if they did (and I’m not sure that they do – a lot suggests they don’t) I would expect it to have far higher security than the login form on (requiring more pieces of data before validating)

    • Edafe Onerhime says:

      BA and several other companies have data exchange agreements in place with third parties. Usually these also cover securing the information in-flight and at destination. A data sharing agreement doesn’t inherently make BA less secure, nor do they need to provide their entire database. They could have a secure interface that verifies numbers passed through to it.

  • Andrew says:

    How about the reverse, taking bags to the airport?

    This sort of luggage delivery service is ubiquitous in Japan.

    • Rob says:

      If you look on their website they appear to offer it in reverse as well.

  • Fenny says:

    Well, I suppose I could have it delivered to a mate’s house and pick it up some other time.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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