If you have logged on to ba.com recently, you will have seen this message:
My profile, it seems, was only 87% complete. How could this be after 25 years of flying with British Airways?!
Obviously not wanting to appear unhelpful, I went into my profile to have a poke around. I was missing my home telephone number so I slotted that in.
91% complete now ….
That still wasn’t enough. The address section was missing a County, because I live in London. Line 3 of my address was also missing, because my address does not have a 3rd line.
I made one up anyway. This crashed the website, however many times I tried, so I gave up on that one.
I had no seating preference in my account. This is because I prefer an aisle on short-haul and a window on long-haul. I set it to aisle.
95% complete now ….
Then I got stuck!
The final 5% can ONLY be obtained if you select a special meal! If I am to get ba.com to remove the annoying ‘your profile is not complete’ message, I need to face a lifetime of diabetic, gluten free, lacto ovo vegetarian (whatever that is) etc food …..
It may, of course, be an improvement. I have friends who purposely select special meals on short-haul because they are invariably better than the standard food. I don’t want to take the risk though! It looks my profile is doomed, never to be 100% complete …..