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1,000 free Avios in Iberia Plus if you have an Android phone

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For the last couple of months, the taxi ordering app Hailo – which is now operating in Madrid and Barcelona – has been running a special promotion with Iberia Plus.

If you download the Hailo app and create an account, you get 1,000 free Avios in Iberia Plus.  No purchase required.

Full details can be found on the Iberia website here.

Hailo ad

The snag is that the Hailo app knows where you are, thanks to the GPS system on your phone.  You are only able to add your Iberia Plus number to the app if you are in Spain at the time.

Thanks to readers Craig and Paul, we have found a solution.

You need an Android smartphone to do this.  It seems that you cannot fake the GPS co-ordinates of an iPhone without jailbreaking it, which is not recommended.

This is what you do:

If you don’t already have Hailo on your phone, download the app and create an account.  Use the same name as the name on your Iberia Plus account.

Download a free Android app called Fake GPS

Open Fake GPS and move the marker on the screen to Madrid in Spain

Re-open Hailo.  You see will a message on screen saying ‘Welcome to Madrid’.

Click on ‘Profile’ in the menu section of the app.  Scroll down to the bottom and you will see a menu item called ‘Iberia Plus’.  Click on this and enter your Iberia Plus number.

That’s it.  1,000 Avios points should arrive in your Iberia account.  They only seem to post them once a month so you may have a bit of a wait.

As well as getting you 1,000 Avios, this activity will also ‘activate’ a new Iberia Plus account and therefore allow you to move your points to and from and

This offer closes on April 30th so I would get onto it ASAP.  You can find out more on here.

If you happen to be in Spain before April 30th, you can also earn 10 Avios for every €8 you spend riding with Hailo.

British Airways BA Amex American Express

How to earn Avios from UK credit cards (September 2021)

As a reminder, there are various ways of earning Avios from UK credit cards.  Many cards also have generous sign-up bonuses!

There are two official British Airways American Express cards. Both have increased sign-up bonuses until 2nd November 2021:

British Airways BA Amex American Express card

British Airways American Express

10,000 Avios for signing up, no annual fee and an Economy 241 voucher for spending ….. Read our full review

British Airways BA Premium Plus American Express Amex credit card

British Airways American Express Premium Plus

40,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points, such as:

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

60,000 points and an unbeatable set of travel benefits – for a fee Read our full review

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card:

Capital On Tap Business Rewards Visa

The most generous Avios Visa or Mastercard for a limited company Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies. This card has a limited time offer of 60,000 Avios when you sign up:

British Airways Accelerating Business American Express card

British Airways Accelerating Business American Express

60,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

(Want to earn more Avios?  Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)

Comments (79)

  • Lee Thornton says:

    But the Iberia website claims you only get 400 Avios?

    • Umberto says:

      I can also see 400 on the website.

      • Tim says:

        I expected 400 from Hailo and 500 hundred for opening an ID plus ac. I got 1000 (apparently all from Hailo) and haven’t argued.

  • al says:

    Anyone got a workround for the ‘enter phone number’ bit of the Hailo sign-up? I can’t get it to accept a UK mobile number – and stops me proceeding to the next stage. I have tried to make up a spanish mobile number (apparently 9 numbers, always starts with a 6) – but this is no use because the app then says it will text me a code to finish setting up the account).

    • Simon says:

      I created an account a while ago with a UK number and have not had an issue. Even now when I logout and create a new account by clicking on the country code it drops down to allow +44 to be chosen and then a UK number to be input without the 0 – this is on an Android phone.

    • Rob says:

      Create the account BEFORE you turn on the Fake GPS – you can then use your normal UK number.

    • Matthew says:

      Rob’s instruction says to sign up first ‘in UK mode’ so you can enter your number and get text to activate. Then use fake GPS to switch to Madrid and in your profile you can then enter IB number.

  • mark2 says:

    Has anyone managed to transfer Avios from Iberia to Avios or BAEC lately. Whenever I try either on my account or my niece’s it fails. Avios have tried to do it for me and also failed.

    • Moonman says:

      I am having issues with this as well. I can also not get to the point where I price up an Avios trip on iberia. I am pretty certain that the issue is with iberia so I am going to ring them today.

      My girlfriends account is fine I believe but she has the wrong DOB on her BAEC which is proving surprisingly hard to change

      • James says:

        Iberia’s website is just horribly broken, it hasn’t worked properly since the hack. so I called twice trying to book simple A to B reward seats and the agent wasn’t able to do it either. Will just have to book with BA despite the extra cost :/

        • Moonman says:

          I just rang up Iberia and as others have said, there have been a lock on accounts. I got asked some security questions and apparently it will be released in 3-4 days. Going to cut it a bit tight with the BA avios change date, want to fly one way iberia and one way BA to South America, and having to use house accounts to do this I will have to gamble on which one of us will be able to transfer to Iberia from BA. On the plus side I got through to an agent straight away and call lasted about a min but had to ring the spanish number

    • Jason says:

      I transferred 12k a couple of months ago, no problems.

    • Phil says:

      Same here. Neither mine nor my wife’s account is allowing transfers. Seems to be ever since the account hack problems of a few weeks ago

      • Chris says:

        Same here. None of the family’s Iberia accounts are allowing transfers anymore. All used to work by logging into Avios and pulling. My last transfer was the economist miles in Feb.
        Cant search for awards either, just can an error message each time after selecting the flight/date.

        Also seems to be since the account hack, can only think maybe the account has gone back to not activated status (since it had 0 Avios in it).

    • gnarlyoldgoatdude says:

      I’d taken this up with technical assistance. (I’m unable to do a Combine My Avios from Iberia into either or said that the problem is definitely at the Iberia end.

      A thread on FlyerTalk’s Iberia forum shows that quite a few people are having problems. There is some speculation that it is linked to the BA Executive Club lock-out debacle, and that maybe some Iberia accounts were affected in a similar way.

      Other people have managed to get CMA back by resetting their Iberia passwords, but it didn’t work for me. Some suggest that whatever problems there have been may have reset the 90 days restriction, so we might not be able to make a transfer for another 2.5 months.

      I’ve also written to Iberia Plus, but I don’t hold out much hope for a satisfactory resolution.

      • opal says:

        I’ve written to them three times over the last two weeks and got one reply so far which was totally off-topic, so chances are quite slim.

      • AC says:

        I’ve managed to sort out these issues. I phoned up Iberia, they said they had a security breach on some accounts, so they’ve locked them (even though you can sign in, buy flights etc.) Anyway, the lady on my phone reset my account, and I had to change my pin, and now everything is fine. Unfortunately, the only phone number I could find was for the Madrid-based office (pretty sure they don’t have a UK number). Various attempts on emails / tweets have been pointless, their customer service departments try and pass it on to someone else, almost every time. I’ve had no problems CMA after the reset.

    • Stephen says:

      Yes but accounts locked down following the hack. Therefore you need to phone Iberia, there is a general London number with annoying voice recognition system instead of pressing numbers you can use. Make sure to start by asking the agent to actually look at your account and say it is locked; then they refer to Madrid for resolution. It took a full week for mine to resolve but it was then fixed and I transferred and redeemed as desired.

  • Nick says:

    Have you tried taking off the zero when entering your phone number?
    Anyone know if possible on an iPhone as the apps are different and won’t seem to work?

  • Thomas says:

    I happen to be in Spain today and have done this successfully on iPhone app using my UK mobile number to get the PIN required to the registration.


  • Mikeact says:

    Well, that was easy..thanks !

  • @mkcol says:

    I’ve read this before (possibly here!) and can confirm it works fine – the 1000 Avios are in my IB Plus account.

    Now to move them…..

    • @mkcol says:

      I’d forgotten that:
      a: You can’t move your Avios from IB Plus to a BAEC household account.
      b: You can’t move your Avios from IB Plus to Avios (you have to go to Avios & pull them in)
      c: When you go to Avios to pull the points in from IB Plus you need to capitalise any letter in your password

      What a faff.

      • Dominic says:

        Capitalising the password didn’t work for me sadly.

  • Shaun says:

    Bad timing as I’ve been in Barcelona for the last 3 days….

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