Get 11,500 Avios points or £140 for 3 x 2-night Accor stays, however cheap

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• RT says:

  8 Sep8 September 14:22

  Wow Amex Platinum has taken off all of there hotel status’??? Not on the website anymore! That’s a shame.

  The only good thing about this card now is the priority pass… but is it worth £450?…

  • Sandgrounder says:

    8 Sep8 September 14:42

    It is certainly cheaper than 2 priority passes direct from PP. Plus you get free guests.

  • Rob says:

    8 Sep8 September 14:56

    NO, THEY HAVEN’T! Accor has disappeared from the list of benefits BUT it is still on the sign-up page, so it looks more like an IT cock-up than anything else.

    • CV3V says:

      8 Sep8 September 17:00

      Rob, you sure? In the enrolment section it looks like Accor is gone, other hotel chains still there.

      • Rob says:

        8 Sep8 September 17:06

        It has now gone from the enrollment form, it was still there this morning I promise!

        I have emailed someone I know at Amex who should know who can confirm this either way.

        • General Mayhem says:

          8 Sep8 September 17:21

          Thanks Rob

          Disappointing if it has in fact gone- I spent about half an hour on the phone to Amex earlier. I spoke to three people – two said it had “gone months ago, but they didn’t think it worth telling anyone” and one said it was still there. But then she also said that Cathay Pacific Gold was a benefit.

          Have they been enhancing their call centre staff as well?

        • RT says:

          8 Sep8 September 19:17

          Wouldnt be surprised if the other hotel perks are dusted too. As I said, the “sign up” page for the Platinum Card no longer states any of the hotel status’ as perks anymore..

        • Sebastian says:

          8 Sep8 September 23:44

          If this gets confirmed as gone then I am ringing up to cancel. Platinum Accor status was the last thing keeping me holding onto it.

        • Robbie says:

          10 Sep10 September 05:29

          Has your contact officially confirmed this yet? I assume you’ll be doing a separate devaluation post about it once he / she does.

        • Rob says:

          10 Sep10 September 07:24

          No. One caller was told it was an IT glitch …..

        • General Mayhem says:

          10 Sep10 September 11:26

          I phoned them yesterday and was told the same thing – that Accor Plat is still available but there is a glitch between Amex system and Accor system, so there is no way to apply for the card.

          I really don’t know whether to believe it or not

        • Robbie says:

          10 Sep10 September 16:51

          Yeah, exactly. Sounds like the perfect way of removing it without telling anyone or admitting to having done so. Blame the IT people.

        • CDB says:

          18 Sep18 September 22:56

          From Amex Platinum Benefits Directory:

          Notice: AccorHotels is currently experiencing a technical issue. Le Club AccorHotels enrolment capabilities will be reinstated once this issue has been resolved. We apologise for any inconvenience.

        • Rob says:

          19 Sep19 September 08:31

          Excellent news! Thank you.

• Reney says:

  8 Sep8 September 15:05

  I think LeClubAccor is definately gone. It was sort of there this morning but not working this morning, now you can’t even enroll! I am so annoyed at myself for waiting, should have done this earlier in the week!

  Separately on Kaligo, the hotel i wanted has availability if i use the normal link, not the extra 5000 avios link. And the website says you have to book via the amex link, so I can only assume it is’t for any hotel book, only those they choose to release.

• DS says:

  8 Sep8 September 16:04

  OT: This turned out to be worse than expected: https://headforpoints.com/2015/06/17/worrying-new-trend-heathrow-rewards-promotion/ because you can not just convert those Promo Points to vouchers whenever you want. My plan was to use the Promo Points asap and save the Points that can be converted to Avios/miles for a rainy day i.e. until there’s a coversion bonus.
  But that can’t be done, this is what they told me. “Please be advised that points are utilised at the order of adding them to the account. In this case the easiest way would be to convert your XX000 points first and then use the remaining 1000 to vouchers.”

  • Rob says:

    8 Sep8 September 16:58

    That is just weird!

• Fitzy says:

  8 Sep8 September 17:08

  I have to book business travel through my corporate travel agency and I pay the hotel directly when I stay and get reimbursed. I’ve had credit for stays this way – should I get the point from promo in the same way?

  Also if anyone knows what’s right here? – I recently booked via online travel agency and stayed 4 nights at a Sofitel and did not receive points or stay recognised so my number of nights stayed this year has not increased – tried to speak with someone at Accor but was on hold for ages

  • Mario says:

    8 Sep8 September 17:20

    From my experience you won’t get the promotion bonus. I had the normal stay points posted but not the promo points.

  • Rob says:

    8 Sep8 September 22:35

    Yes, if you get stay credit it will count for the promo.

    If you booked via an OTA (eg Expedia, Travelocity) you get NOTHING. Accor, Hilton, IHG, SPG, Hyatt …. NONE of them give credit for OTA bookings. Most also refuse to recognise your status benefits. They hate these people, they hate the 20%+ commission they demand and they will do whatever is necessary to stop you booking with them.

    • Fitzy says:

      9 Sep9 September 18:32

      Thanks both.

      I couldn’t justify the ACCOR rate when the OTA was throwing in free HB. Booked OTA for Sofitel on The Palm and they did give me an upgrade to a junior suite and lounge access – very nice. Was thinking about taking out AMEX Platinum again for Platinum ACCOR status as mine about to expire but will have to rethink.

• Ryan says:

  8 Sep8 September 19:44

  If I wanted to book 3 x Rooms for 2 nights at the same time/hotel, would that trigger the 1,000 points or the 10,000?

  P.S. – I am still trying to get the last 5,000 points from the previous promotion…I think it may come down to the fact I booked after 11pm GMT. Has anyone come across this?

  • Rob says:

    8 Sep8 September 22:33

    You would need to look at the rules regarding credit for multiple rooms at the same hotel. All hotels have different rules – SPG lets you credit stay credit for 3 rooms at once, for eg. Hilton gives points for 2 rooms at once BUT only stay credit for one. And so on.

  • YL says:

    10 Sep10 September 14:20

    Hi Ryan
    I had similar problem regarding the promotion points not posting last time. My booking was made something like 11.40pm UK time and the bonus points did not posted with the stay credit. I did suspect that the time of booking was the reason for the issue.
    I submitted a missing points claim on their website and attached my booking email. Had a unhelpful case agent at first, but luckily after I replied her e-mail, another agent step in and the points were manual credited without any further fuss.

• Robbie says:

  8 Sep8 September 20:21

  LeClubAccor won’t be coming back. Amex are a joke. I fully expect PP to be removed at some point too. Or, at the very least, become fee-based as opposed to unlimited.

  • Nick says:

    8 Sep8 September 23:47

    I don’t place much value on the hotel loyalty stuff to be honest, but I can see that it’s a big thing for others. My wife and I are both platinum with accor, and on a recent stay we had absolutely zero benefit (it was booked direct). No welcome drink, no upgrade, no early check in, no late checkout. Nothing. Club Carlson is the same really, although it’s slightly better because at least their loyalty scheme is a bit of fun. They aren’t stupid – they don’t guarantee you anything that’s actually of any value.

    However with Accor gone, it really is just a priority pass and a deteriorating insurance product (remember you could get a Club Carlson gold status for free with any Amex a while back, and they status match quite freely too). Unless you travel all the time, that’s not worth £450. And if you travel all the time, you’ll have status with airlines anyway so the priority pass is less useful. I don’t even value it at £200. The sign-up is still great as was the 10,000 MR per supp card offer, but that’s about it. It’s a great card for churning, not keeping.

    The removal of OneWorld status was the big blow. I got a pretty big refund on my annual fee because they were still advertising it heavily at the time I applied for mine, but the benefit has long since disappeared. In fact they still are in some ways (pretty sure my friend’s referral email still mentioned access to over 1,000 lounges, which implies OneWorld status).

• RIccati says:

  9 Sep9 September 00:27

  Those are worrying developments about LeClub Accor disappearing from Amex Plat benefits.

  It’s not news for Amex to charge a large fee for nothing (look at Centurion customers).

  Possible that Accor want’s to sell it’s paid membership (a separate program active in Asia/Pacific, exactly the region where Accor benefits carry some weight / European hotels are all the same, Novotels are usually with no enchanced rooms to give an upgrade.

  If LeClub Platinum benefit goes, Accor will take a dent as people will simply stop considering it. Their points scheme is fixed and customer service takes months of argument to achieve simple things. The novelty of getting an upgrade at Sofitel wears off and I find that more and more I make decisions on cash basis.

  Accor brought it upon themselves by not providing any interesting features/making rewards scheme difficult. The recent promo where you have to make all bookings between 7th and 11th September to gain max points is just ridiculous.

• Danksy says:

  9 Sep9 September 08:10

  I’m considering my Amex plat membership, been a member for 3 years but erosion of benefits means I wold be better off spending the annual fee to get the benefits elsewhere!

  • Danksy says:

    9 Sep9 September 16:51

    It’s only the relative frequency of statement credits for various things that is keeping me at the moment, PP is less of an issue to be honest now I’m gold status with BA if I fly from my local airport I’ll be better off paying for an Amazon lounge access card, or otherwise buy a premium ticket…

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