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Bits: worst value IHG redemption ever?, get missing Accor points reinstated

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News in brief:

The worst IHG redemption – is this where Istanbul is now?

In February I will be heading down to Istanbul for a couple of days to check out Turkish Airlines long haul aircraft and their widely applauded lounge facilities.

Needing a hotel for two nights, I was planning to use the free night vouchers from our IHG credit cards.  Until I saw the prices.

The InterContinental in Istanbul, in early February, is €77 per night.  That is £56.

Alternatively, I could use 50,000 IHG Rewards Club points.

I know that Istanbul has not had the best press recently, but neither has Paris – I don’t see the InterContinental there selling for £56.

Looking at Expedia, it is carnage across the sector.  Only the Shangri-La and Four Seasons seem able to charge over £200.  The Park Hyatt, which is new and apparently very impressive, is just £128.  The Conrad is £100.

As an example of how low these prices are, Amex Travel wants £210 per night for the Park Hyatt.  This is their contracted Fine Hotels & Resorts rate which is meant to be roughly the same as the hotel rate – it is now 65% higher.

I know the weather isn’t great in Istanbul in February but it will be a lot better than the UK, and at these prices you get a very cheap short break.

Get your missing Accor points reinstated

If you earned 1,050 free Le Club AccorHotels points from their recent quiz, you may have found your points removed by Accor.  This promotion was subject to a major fraud and Accor stripped all of the accounts which looked even vaguely dodgy.

If your points were removed, the good news is that Accor is happy to reinstate them.  Get in touch with Customer Services and, once you’ve convinced them that you exist, the points will be returned to your account.  This has worked OK for a couple of Head for Points readers.


Accor Live Limitless update – April 2024:

Earn bonus Accor points: Accor is not currently running a global promotion

New to Accor Live Limitless?  Read our review of Accor Live Limitless here and our article on points expiry rules here. Our analysis of what Accor Live Limitless points are worth is here.

Want to earn more hotel points?  Click here to see our complete list of promotions from Accor and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Comments (48)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Brian says:

    Why is the hotel pricing in Euros? In any case, sounds ideal for meeting those Accelerate targets, Rob!

    • Swanhunter says:

      Turkey hotel pricing (at least in the chain and tourist sectors) is invariable in Euros to protect against a volatile Turkish Lira.

      There are some great bargains in the non-chain boutique sector too.

    • JQ says:

      If you know where to go, you can spend and receive change in almost any currency (including coins) in Turkey…

  • James67 says:

    OT but IHG: for cash and points stays you can now get a $90 (15,000 point) option. Potentially hugely beneficial for some ICs (obviously not Istanbul!) and even CPs and Indigos in expensive cities such as London. I was very surprised, I fully expected the next move on C&P to be in the opposite direction.

    • Will says:

      Very good spot there, many thanks for sharing.

      • Brian says:

        As pointed out on LoyaltyLobby, this equates to buying points at 0.6p each (or was that cents?) – which makes the points and cash booking route to points that much cheaper.

        • Will says:

          Pretty much the daily getaways price for the last 2 years, but with the flexibility to buy whenever you need the points.

  • Stu R says:

    I ‘earned’ the 1,100 Accor points and opted for instant conversion (on the day of the article) but the points are still sitting in my Accor account with no sign of any movement to Iberia …. any clues?

    • harry says:

      Use browser 1, enter AH & cancel your conversion method, log out.

      Now in browser 2, re-enter the auto-conversion process, then wait overnight.

      You should get 2 emails, one for the cancellation, the second for the re-start of auto-conversion to Iberia Avios.

      Some 10 or so days later, you should get (in IB):
      15/12/15 0 Days At Hotel Accor Hoteles Hoteles 1.100

      • Alex says:

        I quite stupidly overlooked that I had my Accor account linked to BA (did it for another HFP promotion and never changed back). So it was converted automatically into 550 BA Avios… Is it possible somehow to reverse this conversion and redo as Iberia Avios?

  • Erico1875 says:

    KLM are doing EDI Istanbul for £120 in Feb.. Transit AMS was just to long to justify a weekend

  • John Tickner says:

    What are the benefits of using Amex Travel FHR ?

    • Raffles says:

      4pm guaranteed check-out, free breakfast, upgrade (at check in if available), €100 of credit to spend in hotel.

      For one nighters it can be amazing value due to the €100 credit, as long as you use it!

  • Scallder says:

    One factor might be the large number of Russian visitors no longer fancying a trip there with everything going on between those two countries…

    • harry says:

      I think it’s more than not fancying…
      High quality global journalism requires investment. Please share this article with others using the link below, do not cut & paste the article. See our Ts&Cs and Copyright Policy for more detail. Email ftsales.support@ft.com to buy additional rights. http://www.ft.com/cms/s/0/6146d0e6-9f5b-11e5-beba-5e33e2b79e46.html#ixzz3vhLjNdLI

      December 17, 2015 4:00 am

      Moscow’s flight ban hits Turkish tourism industry

      Joshua Chaffin and Mehul Srivastava

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      Cetin Gurcun is praying for peace. As secretary-general of the trade group that represents Turkey’s travel agencies, he watched in dismay in recent weeks as the shooting down of a Russian fighter jet at the Turkish border with Syria sparked a dispute between Moscow and Ankara that threatens his livelihood.

      In retaliation for the incident, the Kremlin has halted charter flights to Turkey, which transported about 90 per cent of the 4.4m Russians who visited the country last year, according to TurSab, the association of Turkish travel agencies.

      Russia has also forbidden its tour operators from selling Turkish package holidays. “They know the importance of tourism in Turkey, and they know the importance of Russian tourists,” a worried-looking Mr Gurcun says. “We are really praying to God that the two sides can come to a solution.”
      A tourist rides a camel in Cappadocia
      ©Dreamstime

      A tourist rides a camel in Cappadocia

      Russia delivers the second-biggest group of visitors to a Turkish tourism industry that generated $34bn in revenue last year. They have become such a reliable source of income over the past decade that resorts along the southern Mediterranean have started to cater specifically to their tastes, with Russian-speaking staff and amenities now commonplace. In the south-western city of Antalya, the Kremlin Palace hotel offers no less than a replica of Red Square towering over its swimming pool.

      In a recent presentation to investors, BGC Partners, an American brokerage, set out a disaster scenario it dubbed “From Russia Without Love”, in which the crisis could cost Turkey as much as $3bn in tourism, $3bn in exports and $6bn in other forms of trade.

      More

      On this story
      Regional turmoil tests appetites of investors
      Turkey: will political reforms bring change?
      Turkey’s frozen relations with EU start to thaw
      Start-ups take root in Istanbul
      Interview: Cansen Basaran-Symes of Tusiad

      On this topic
      Elif Shafak Turkey’s vote against Christmas
      Turkey faces younger Kurdish foes
      At least 54 die in Turkey’s Kurd conflict
      Russian rift pushes Turkey towards Israel

      IN Investing in Turkey
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      Foreign funds still arrive in Turkey despite trbulence
      Comment: Foreign capital could be the answer to Turkey’s debt woes

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      Even before the Kremlin’s threats, Turkey’s tourism industry was suffering. The number of Russian visitors during the first nine months of this year was down 19 per cent from the same period in 2014, largely owing to a faltering Russian economy which has been hit by western sanctions and weak oil prices. As a result, Turkey’s tourism revenues were running 6.5 per cent below last year, at $24.8bn, according to the country’s central bank.

      More broadly, Turkish executives worry the country’s image is being tarnished by the bloodshed and instability in neighbouring Syria, and the perception that violence is spilling over the border. Two suicide bombings in Ankara in October killed 102 people.

      “We’ve lost a lot of tourism,” one executive in the tourism industry complained recently, adding that Greece — where a ravaged economy has led to lower prices — stood to benefit.

      In Cesme, a town on the Aegean Sea in Izmir province, where handsome bungalows and smart grocery stores serve wealthy holidaymakers, the streets were regularly blockaded over the summer by police checkpoints to stop refugees reaching the coast. Seven kilometres out to sea is the coast of the Greek island of Chios, where boats full of Syrians, Afghans and Iraqis have made contact with Europe.

      On a chilly day in December, Syrian families trudge along the pavement, making their way to the beaches. Outside his restaurant, where the fixed lunch sells for the equivalent of nearly €30, Onur, who asked that his last name not be used, laments the lost earnings of the summer. “People stopped coming — can you imagine eating here while watching these poor people walk to their freedom?” he questions.

      Mr Gurcun is hoping that the headstrong Russian and Turkish leaders, Vladimir Putin and Recep Tayyip Erdogan, will make peace before the end of February. “After that, it will be very hard to organise the flights and packages in Russia,” he says. If all else fails, their diplomacy, he suggests, might be aided by the supporsun-seeking Russian tourists. “For Russian people, their favourite destination is Turkey,” he says. “They really like it.”

      • Sussex Bantam says:

        I love the way you have cut and paste the section warning you not to cut and paste the article….

  • Sean says:

    I wouldn’t count on the weather being good in February. I visited Istanbul at the same time a few years ago and it rained for four days!

  • RIccati says:

    Same on Istanbul’s Winter weather and temperature, it’s very similar to London’s.

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