Maximise your Avios, air miles and hotel points

Review: the new James Martin food on Virgin East Coast – plus the new First Class seat

Links on Head for Points may support the site by paying a commission.  See here for all partner links.

This is my review of the brand new menu and relatively new seat in Virgin Trains East Coast First Class.

I had to dash up to York and back yesterday which gave me my first exposure to Virgin East Coast trains since the seating and catering was overhauled.

I went up on an InterCity 225 and came back on an InterCity 125 which was nearly as old as I am.  The 125 has the new Virgin East Coast First Class seating:

Virgin Trains East Coast new seat review

It was, well, new.  I’ve sat in different variants of this seat for 30 years now and there wasn’t anything revolutionary that Virgin could do with it.  I had no complaints though – it was big and comfortable.  None of your Eurostar-style thin seats here …..

Let’s talk about the food.  Note that the discussion below only applies to the Monday to Friday menu.  You will find the weekend offering less ambitious.

The new James Martin-designed menu launched around six weeks ago in First Class.  I found it very impressive indeed.

For a start, ‘proper’ food is always available.  British Airways – if we use that as a comparator – serves fairly lightweight mid-morning snacks and afternoon tea outside of main meal periods.  I am actually quite fond of the BA afternoon tea but I think I am in a minority.

Virgin East Coast serves a full menu all day.

Until 11am, you get breakfast.  This comprises:

Selection of bakery items (bread, croissant, cinnamon swirl, muffin) with bespoke preserves

or

Fresh fruit

plus either

A ‘full English’ of sausage, bacon, black pudding, mushroom, tomato and free-range egg

or

mushroom rarebit

or

a bacon roll

or

Greek yoghurt, toasted muesli and rhubarb and ginger compote

or

porridge with banana and maple syrup

That is a pretty good selection in my book.  However, I missed it as I was on the 11.08 outbound!

For the rest of the day, the options are:

Chicken and bacon caesar wrap 

Cheese Ploughman’s sandwich

Gourmet sausage roll

Vegetable tagine

Chicken curry with rice and a miniature naan bread 

plus

Seville orange drizzle cake

or

fresh fruit

Some cold items are served from a trolley whilst others are brought to your table.  All hot food is brought to you.

On the outbound I had the curry.  The portion size wasn’t huge but it was hot and tasty.  The naan bread was also good.  See here:

Virgin Trains East Coast new menu food

Curry never photographs well.  However, I liked it so much that I had another portion on the return journey.  I also had half a wrap as they had some spare on the trolley – this was also very good.

There is also a long drinks menu.  Everything is free except for prosecco which is charged at £6, presumably for a mini-bottle.

All in all, I was impressed by the new menu.  If the price difference between Standard Class and First Class is under, say, £25 to York or Leeds then I would recommend it without hesitation.  For a journey to or from Scotland from London I would happily pay a larger premium.

Virgin has also changed the lounge access rules at Kings Cross.  ALL First Advance ticket holders can now go in for free as long as their ticket costs over £10.  In the GNER days First Advance ticket holders had to pay £5.  I didn’t have time to go but Anika is there later in the week and will hopefully be able to take a look for me.

Remember that you earn Virgin Flying Club miles or Nectar points if you book East Coast tickets via the official website.  Booking direct with Virgin is now the only way to get free wi-fi if travelling in Standard Class.

Comments (50)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Rob says:

    The only problem is when trains are busy and your journey doesn’t commence in London, then food items can run out. Virgin have pointed out that all food is ‘complimentary’ and not included as part of the ticket price. Therefore should Virgin under-estimate the numbers, you might end up with a very limited or even no choice, depending on the time of day (we’re talking afternoon Peterborough to Newcastle here) and seemingly no grounds for complaint!

    • James67 says:

      Yes, this is an issue but for those of us travelling on to EDB or north, we have option of further choice if we can wait until Newcastle where they can load more food.

  • avioshunter says:

    Opps, looks like I’ve stumbled upon trainspotters for geeks! lol!!

    • Rob says:

      No, there are many forums out there which cater to that sort of thing in worrying detail!

  • Jake says:

    Free Wi-Fi in standard class is also available through TMCs, for those who’s company travel policies mandate booking via a TMC. You should get the code on the email confirmation.

  • Will says:

    I’m a fan of BA afternoon tea too:)

  • The_Real_A says:

    On the topic of James Martin meals, had one on Thomas Cook airlines to NYC last month. Its was outstanding, and this was in economy!

  • Nick Moss says:

    OT: I want to refer my wife to a gold AMEX but can’t see an easy way on the website, can anyone help?
    Thank you!!

  • Jason says:

    OTT due to fly out of gatwick north in the morning should get to the no.1 lounge at 0645 should I be booking or at that time will I be ok?

  • Andrew Stock says:

    Eurostar please take note!

    Last time I travelled Virgin from London to Wigan in first class on Christmas eve on departing Euston hot sausage baps were served with tea and coffee, then cakes and crisps with more tea and coffee. Then a cold wrap / salad with another cake and drinks service including alcohol.

    Not bad for a £30 one way fare Inc use of the lounge at Euston. Comp Tea, coffee, soft drinks, fruit, crisps and pastries.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.