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Review: the new James Martin food on Virgin East Coast – plus the new First Class seat

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This is my review of the brand new menu and relatively new seat in Virgin Trains East Coast First Class.

I had to dash up to York and back yesterday which gave me my first exposure to Virgin East Coast trains since the seating and catering was overhauled.

I went up on an InterCity 225 and came back on an InterCity 125 which was nearly as old as I am.  The 125 has the new Virgin East Coast First Class seating:

Virgin Trains East Coast new seat review

It was, well, new.  I’ve sat in different variants of this seat for 30 years now and there wasn’t anything revolutionary that Virgin could do with it.  I had no complaints though – it was big and comfortable.  None of your Eurostar-style thin seats here …..

Let’s talk about the food.  Note that the discussion below only applies to the Monday to Friday menu.  You will find the weekend offering less ambitious.

The new James Martin-designed menu launched around six weeks ago in First Class.  I found it very impressive indeed.

For a start, ‘proper’ food is always available.  British Airways – if we use that as a comparator – serves fairly lightweight mid-morning snacks and afternoon tea outside of main meal periods.  I am actually quite fond of the BA afternoon tea but I think I am in a minority.

Virgin East Coast serves a full menu all day.

Until 11am, you get breakfast.  This comprises:

Selection of bakery items (bread, croissant, cinnamon swirl, muffin) with bespoke preserves

or

Fresh fruit

plus either

A ‘full English’ of sausage, bacon, black pudding, mushroom, tomato and free-range egg

or

mushroom rarebit

or

a bacon roll

or

Greek yoghurt, toasted muesli and rhubarb and ginger compote

or

porridge with banana and maple syrup

That is a pretty good selection in my book.  However, I missed it as I was on the 11.08 outbound!

For the rest of the day, the options are:

Chicken and bacon caesar wrap 

Cheese Ploughman’s sandwich

Gourmet sausage roll

Vegetable tagine

Chicken curry with rice and a miniature naan bread 

plus

Seville orange drizzle cake

or

fresh fruit

Some cold items are served from a trolley whilst others are brought to your table.  All hot food is brought to you.

On the outbound I had the curry.  The portion size wasn’t huge but it was hot and tasty.  The naan bread was also good.  See here:

Virgin Trains East Coast new menu food

Curry never photographs well.  However, I liked it so much that I had another portion on the return journey.  I also had half a wrap as they had some spare on the trolley – this was also very good.

There is also a long drinks menu.  Everything is free except for prosecco which is charged at £6, presumably for a mini-bottle.

All in all, I was impressed by the new menu.  If the price difference between Standard Class and First Class is under, say, £25 to York or Leeds then I would recommend it without hesitation.  For a journey to or from Scotland from London I would happily pay a larger premium.

Virgin has also changed the lounge access rules at Kings Cross.  ALL First Advance ticket holders can now go in for free as long as their ticket costs over £10.  In the GNER days First Advance ticket holders had to pay £5.  I didn’t have time to go but Anika is there later in the week and will hopefully be able to take a look for me.

Remember that you earn Virgin Flying Club miles or Nectar points if you book East Coast tickets via the official website.  Booking direct with Virgin is now the only way to get free wi-fi if travelling in Standard Class.

Comments (50)

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  • John says:

    I had the curry too, but my naan was round.

    Yes it was quite nice but only about half the size of a proper meal. Though you can have more or less as many crisps and muffins as you like.

    Yes the seat is probably as good as it can be and spacious enough (usually the opposite seat is free if you choose wisely on the website). I wouldn’t pay £25 but at the times I book the 1st tickets are often cheaper than the standard. I’m prepared to pay maybe 33% more than the standard class price, although if a 1st ticket isn’t available at that level then the standard tickets are probably into the hundreds and I am more likely to fly or drive anyway

    • Raffles says:

      You are saving at least £10 on coffee and lunch, especially if you visit the lounge too. If you have a drink or two you are up to £15 saved, and that is before you price in the value of the far bigger seat and emptier carriage. Easily worth a £25 premium.

      • John says:

        Yes well, I don’t drink alcohol and I don’t pay for coffee (except when my colleagues make me go to the canteen which serves real coffee for 90p), and I usually make lunch at home. The bigger and fewer seats are nice, but don’t actually have any value. I suppose I feel the same way about a J seat on a plane.

        I’m usually in 1st class on Virgin trains anyway though, I just never pay £25 for it 🙂

  • Lev441 says:

    Agree with you on all fronts Raffles! I had two wonderful first class journeys in June and was really impressed with the quality and taste of the food. Mushroom Rarebit on the way up and the vegetable tagine with couscous on the return journey.

    It is remarkably better than any other intercity operator in the UK for consistency throughout the day. On Virgin West Coast unless you’re traveling in the peaks you are stuck with cold food.

    I wonder if they will keep this offering when the new Azuma trains come in to replace the 125 & 225’s in the next few years.

    • Gavin says:

      I think the buffet cars are to be removed from the new GWR variant, and it is the same train.

      Just off to a meeting with the train manufacturer as it happens

    • Fenny says:

      My frustration with VWC is that I normally travel at the weekend, so only get the snack box and no booze instead of real food. If I do go on a weekday, it’s nice to get the bacon roll and G&T.

  • Tariq says:

    Free wifi in standard if booking with Virgin – this just EC, or WC as well?

    • Genghis says:

      It seems to just be EC. You get an email after booking on EC with a wifi code

      • nerd. says:

        Definitely just EC. Travelled standard on WC last weekend and was disappointed to find they still don’t have free WiFi.

  • James Ward says:

    I agree it’s worth a £25 premium. if you’re going all the way to Scotland you’ll get two meals, as they serve one each side of Newcastle (or they used to pre-Virgin; don’t see why that would have changed since the change).

    • John says:

      If you go from London to Aberdeen you can get 3 meals! I had about 5 wraps and 10 muffins….

      I don’t think many people would do this route entirely by train though.

    • JP says:

      Unfortunately, this does seem to have changed. I travel this route regularly, and in the last few months I have no longer been offered more food after Newcastle.

      • John says:

        That sounds strange and is not what I experienced twice in July.

        If you travel this route regularly then you know the crew changes there so they shouldn’t know if you’ve had food or not (maybe they write it down when you order? But you could switch seats…) And if you’re starting at Newcastle you’d be pretty unhappy not to get any food…

  • nerd. says:

    It’s good they finally sorted the food out. I travelled up and down to Leeds each week for about a year and a half on the old EC then VTEC and at first Virgin actually made the food worst. This looks like back to when EC was first re-nationalised and I can remember getting roast lamb in first class. To contrast, when VTEC took over they were offering some nonsense plate of a couple of slices of cold meat, olives and a bap and trying to pass it off as a meal.

    Not quite enough to make me wish I was still travelling up to Leeds but definitely an improvement.

  • Simon says:

    Lucky you! I came back from Leeds first class on Sunday but due to staff shortages there was no cooked food, just sandwiches and crisps. Seat was fine as you say. More importantly both trips were on time!

    • John says:

      Not sure you get any hot food on weekends?

      At least it’s better than West Coast’s abysmal weekend offering, yet there is no shortage of people paying £20+ to upgrade on the train

      • Rob says:

        I am usually surprised how few people seem to upgrade at weekends. You see people in overcrowded Standard whilst First is pretty dead. Whilst some people may be sensitive over the extra £15 I doubt that many are too bothered – and you get some of it back just on free drinks.

        • Fraser says:

          Last few times I’ve travelled at weekends it’s a reduced offering, just sandwiches and crisps, no alcohol. Same price premium though.

          Has that changed?

          (I can’t imagine an airline offering a much reduced standard of first class at weekends!)

  • Kevin says:

    Probably worth noting that the catering offered over the weekend is different to during the week. No hot food.

    • Genghis says:

      Or free booze

      • Ben says:

        But they do offer a “Weekend first” upgrade for a flat £25 per part of journey so it’s a no brainer for me doing NCL->KGX at the weekend having bought the cheapest advanced you can…

  • Allan says:

    Agree the seats are better but it’s interesting to see that the curry and sausage roll are still on this week’s menu, that’s three weeks in a row of the same menu! I’ve had the curry 3 times now.

    • James67 says:

      IIRC it’s just the main dishes like the curry that changes so effectivelly less variation than the old menu.

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