Well, not quite ‘anyone’.
I have had a few emails from people who have held the card since 2001 and have not received the bonus.
Almost all of these people have one thing in common:
So, the situation is:
If you have had the free card for 15 years, and are actively using it, you got 15,000 Avios
If you have had the Premium Plus card for 15 years, and are actively using it, you got 15,000 Avios
If you upgraded or downgraded from one card to the other during the past 15 year, you did NOT got a bonus
I genuinely do not believe that British Airways intended this to happen. They will have asked Amex for a list of everyone who has held a card continuously since 2001 and this will have excluded people who upgraded or downgraded during that time.
Plenty of Avios, Amex and BA employees will read this, so hopefully they can take another look and issue the bonus to those people who do deserve it but have been tripped up on a technicality.
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