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Review: Best Western Hotel Airport Frankfurt

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This is my review of the Best Western Hotel Airport Frankfurt.

EDIT: When we reviewed this hotel, it was part of Marriott and called Element Frankfurt Hotel. It has now been rebranded as Best Western Hotel Airport Frankfurt.  You can click here to book or learn more.

Last November I went to Amsterdam to stay at the new Element by Westin Amsterdam, a Starwood property that focuses on sustainability.

The parent company owns a second property in Frankfurt – which was actually the first Element hotel to open in Europe – and we had an open invitation to visit.  

Luckily we could tie it in with the Melia and Hilton / Curio hotel reviews in Spain and the review of the LATAM / LAN flight from Madrid to Frankfurt, which is something Rob has wanted to cover for years.

review of the Element Frankfurt Airport Hotel


The Element Frankfurt Airport Hotel is inside the business district Gateway Gardens close to the airport. There are local buses and a hotel shuttle bus that take you from the terminal to the hotel.

I took a local bus from Terminal 1 to Gateway Gardens Mitte as advised on the hotel website.  Whilst writing this review, however I looked at the website again to check the bus number and the only option mentioned now is the hotel shuttle bus.  Alternatively, Google Maps told me to walk for 20 minutes.  Before I give any wrong information due to construction works or similar, I suggest taking a taxi or the hotel shuttle bus which runs every 30 minutes and costs €4 per person.

Check in

There was only one receptionist working when I got to the hotel and  I had to wait a few minutes until I could check in. To be fair, this was not due to her being slow but rather because she helped the person in front of me solving an issue from a previous stay.

When I finally got to check in she refused to speak German to me for no obvious reason.  I found this a bit funny but as I was tired I didn’t say anything and was just happy to get my key card so I could go to sleep.

review of the Element Frankfurt Airport Hotel

My room

I stayed in a Studio, the standard room at the Element Frankfurt Airport.

All Element hotels are designed around the needs of long stay guests, although they are happy for you to book in for just a night – and, as an airport hotel, it is questionable how many people would want to stay more than one night anyway.

As you came into the room there was a kitchen to your right. The bedroom was around the corner so you couldn’t see the kitchen from the bed, which is the case in some of the rooms at the Element Amsterdam.

review of the Element Frankfurt Airport Hotel

The TV was opposite the bed above the desk. The desk had European and USB plug sockets as well as a telephone guests can use for free phone calls to landline numbers in 18 countries including Canada, China, Ireland, UK and USA. This is very useful when your phone plan doesn’t include roaming.

frankfurt element airport hotel bedroom desk

The picture looks a bit dark as I arrived in the evening, but during the day the room was nice and bright thanks to floor to ceiling windows.

There was a Nespresso machine with three capsules and further capsules can be purchased at the reception.

frankfurt element westin airport hotel bedroom bed

The bathroom was quite small, but the shower was spacious with a rainfall and a shower head and had good water pressure.

The shampoo and conditioner was attached to the wall. It wasn’t branded except for the Element logo. The bottles at the Element Amsterdam were by Pharmacopia and judging by my hair it must have been the same brand.

frankfurt element hotel airport bathroom

The wardrobe was quite small and only had a couple of hangers. With the ironing board and the iron also inside the wardrobe space to hang your clothes was limited.

element hotel frankfurt airport westin room coffee

The picture below is of one of the suites where the bedroom is separate from the open plan kitchen:

Element airport frankfurt hotel suite

Ground floor

The ground floor has lots of public space including this sofa area with a book shelf and magazines.

frankfurt element westin airport hotel lobby sofa

Next to the sitting area is a coffee bar where you can get complimentary coffee all day.

At the wall is a small shop where you can buy bits and pieces to whip up a meal in your kitchen.


Breakfast at Element Frankfurt Airport

Breakfast was a continental buffet with cheese, cold cuts, cereals and yoghurt and full English breakfast.

frankfurt airport hotel element breakfast

The bread, rolls and pastries selection was great – obviously, as the hotel is in Germany!

Frankfurt element hotel airport breakfast bread

The tables were arranged around the kitchen island which held the breakfast buffet.

The gym was quite small but seemed ok for a workout – I was still feeling under the weather and decided not to use the gym.

gym element frankfurt

Like the Element in Amsterdam there was a laundry room with washing machines and dryers. However if guests prefer they can also use the hotel’s laundry service.

element frankfurt laundry room

The Element Frankfurt has two meeting rooms which can be combined to one larger room. The area outside the meeting rooms has a number of tables and chairs where drinks and snacks are served for hotel guests in the evening.

element frankfurt bar area

To give you a better impression, here is a short YouTube video of my room at the Element Frankfurt Airport (you can subscribe to our YouTube channel via this page – this is the same link to visit if the video does not appear below).

Is Element Frankfurt Airport worth it?

Rob has previously reviewed the Sheraton at Frankfurt Airport, which is also run by Starwood.  That review is four years old but he returned last year and tells me that nothing has changed.  It is directly connected to the terminal but is very dated and can be expensive.

There is also a Hilton and a Hilton Garden Inn connected to Terminal 1.  With no shortage of hotels onsite, you need a good excuse to stay elsewhere.  Being a new property with large rooms and a good breakfast, the Element Frankfurt is still worth considering despite the need for the shuttle bus ride.  Work out the price gap between the Element and the airport hotels and see what works best for you.

As a Starwood Preferred Guest redemption, the hotels costs 7,000 SPG points per night.  With cash rates as low as €85 at weekends this is not a good use of points, using Rob’s target valuation of 1.5p.  You may get good value on peak dates around major trade fairs and events.

The Element Frankfurt Airport website is here if you want more information or to book.

How to earn Marriott Bonvoy points and status from UK credit cards

How to earn Marriott Bonvoy points and status from UK credit cards (July 2024)

There are various ways of earning Marriott Bonvoy points from UK credit cards.  Many cards also have generous sign-up bonuses.

The official Marriott Bonvoy American Express card comes with 20,000 points for signing up, 2 points for every £1 you spend and 15 elite night credits per year.

You can apply here.

Marriott Bonvoy American Express

20,000 points for signing up and 15 elite night credits each year Read our full review

You can also earn Marriott Bonvoy points by converting American Express Membership Rewards points at the rate of 2:3.

Do you know that holders of The Platinum Card from American Express receive FREE Marriott Bonvoy Gold status for as long as they hold the card?  It also comes with Hilton Honors Gold, Radisson Rewards Premium and MeliaRewards Gold status.  We reviewed American Express Platinum in detail here and you can apply here.

The Platinum Card from American Express

40,000 bonus points AND (to 27th August) £400 to spend at Amex Travel Read our full review

You can also earn Marriott Bonvoy points indirectly:

and for small business owners:

The conversion rate from American Express to Marriott Bonvoy points is 2:3.

Click here to read our detailed summary of all UK credit cards which can be used to earn Marriott Bonvoy points

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.)

Comments (11)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • the_real_a says:

    Appreciate the parking info – this is essential when planning. I always have a hire car when in europe.

    I love these suit concepts that are becoming more popular in Europe. Upmarket hotels are nice when on holiday or a short business trip, but when traveling extensively you crave for for something like this. An apartment oasis 🙂

  • Matthew says:

    Thanks for the review. I’m a fan of the element brand. Not sure it’s airside though ;-). (See last link in article).

  • RussellH says:

    Why on earth would a hotel in Germany have non German-speaking staff?

    • Bob says:

      Like lots of “mulyinational” companies, hiring people on lower rates where their local language skill is low.

      Here she may have been for Germany and just wanted to practice english.

      i find often in “international” pub chains that the people there often speaks few words of local language, and then finally when you want to order something more complex than just one beer (^^, sic), they do not understand.

      I am not sure it is the best way for them to practice local languages.
      Oh well! Welcome to this world of less “internationality” really, if I can say so.

  • Bob says:

    Thanks for the reivew Anika.

  • JamesW says:

    If I find myself on a stopover I will definitely give this a try if its €85 for my relevant date.

  • JamesWag says:

    Hotel related but totally OT:

    With the Barclays IHG credit card, how can you see how many points you’re earnt / been awarded per transaction ?

    I can only seem to find the total amount awarded in a statement period, not how many have been awarded per transaction.


    • RussellH says:

      Fortunately, you do not get awarded points per tranaction.

      If your balance at the end of the statement period is £547 then you get 547 points.

      And if £121 of that was spend in IHG hotels, then you should get a further 121 points. But keep an eye on that bit – they often get it wrong.

      AFAIK all Visa and M’cards operate that way, except for the Creation IHG and Marriott cards. Amex MR points also only give you 8 points for an £8.99 transaction.

  • JamesWag says:

    That’s very interesting.

    They seem to have been getting it wrong pretty much since I took the card out in 2015. Never thought to check (like an idiot).

    I think they’ll owe me quite a lot of points. If they’ll still honour them that is.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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