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Exclusive: New images of the British Airways ‘First Wing’ in T5

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The new First Wing at Heathrow Terminal 5 is due to open in the next couple of months.

This should radically improve the journey through the terminal for British Airways Gold card holders and First Class passengers.

Situated behind the current First Class check in area, it offers an integrated check in and security screening area which feeds you DIRECTLY into the Galleries First lounges.

Here are a few new CGI images of how it will look.  You start off here (click to enlarge):

First Wing British Airways Terminal 5

…. which looks similar to the new Gatwick premium check-in entrance.  You move on to the check-in desks:

First Wing British Airways Terminal 5 2

…. with the boarding pass scanner at the back.

First Wing British Airways Terminal 5 3

Immediately beyond that is security screening.

First Wing British Airways Terminal 5 4

You then turn left and walk down a corridor which brings you here:

First Wing British Airways Terminal 5 5

…. where you emerge by one of the bars in the Galleries First lounge (the area to your right if you enter via the current entrance).

First Wing British Airways Terminal 5 6

If you have a First Class ticket, you may want to head to The Concorde Room instead.  In which case, you need to walk through Galleries First, turn left and leave by the main entrance:

First Wing British Airways Terminal 5 7

….. and enter The Concorde Room that way.

It isn’t clear if the current door at South Security which takes you directly into The Concorde Room will remain or not.  It also, to be honest, isn’t clear if this is going to save much time for anyone flying from 5B or 5C, which is most long haul departures.  You would need to leave Galleries First, head down the escalator and make a long walk over to the transit train. The big winners may be Golds flying short haul.

All in all, it looks impressive and represents a genuine investment by British Airways in improving the terminal experience for premium passengers.  I look forward to giving it a try although I doubt it will be open by the time I fly to Asia in early April.

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Comments (61)

  • Alan says:

    Looks nice enough, but rather than spending money on this I would have preferred if they hadn’t cut services such as checking through bags!

    First area unfortunately opposite end from HEX arrival at T5, however if a long wait before domestic I still prefer Flounge given hot food all day and this will at least avoid having to double back on yourself when going through South security.

    Don’t see it make much difference for T5B or T5C, I would normally still start the journey in T5A in the Flounge so at least a more direct entry route before you head off to the other gates. Remember that Elemis Spa in T5A can book treatments I’m T5B – often much quieter there.

    • Peter K says:

      This plane has no Flounges!
      (Phalanges… Friends reference)

  • Will says:

    Much needed and BA should be applauded for this.

    If they just got the CCR serving nice food then they’d st least have the lounge bit sorted.

  • Ryan Lewis says:

    How will this work for Gold cards holders who are checking in with more than one other person on the same booking If you can only take one guest into the lounge?

  • barnaby100 says:

    What about the loos? I don’t care about the CCR changing or the entrance as I fly down from LBA and only go in the CCR to drink LPGS but the toilets are disgusting, I have had excrement and blood smeared loos more than once, no loo roll is common and they are currently worse in design and finish than most secondary schools.

    I wouldn’t eat in a restaurant that had loos like the CCR.

  • Barry cutters says:

    Off topic.

    Im looking for a holiday to Barbados.
    Club flights available for my dates.

    Just a bit stuck on hotels.
    Is the GAP a good area to stay?

    Looking for a small boutique hotel, not a big chain.
    Needs to have a pool and be close to the beach.

    Can anyone help with a suggestion. Iv found one called the yellowbird.
    -Great location and reviews and was in trip advisers top 25 small hotels in Caribbean .

    • Tony says:

      Coconut Court Hastings. Stayed there many times and has ‘own’ beach plus easy walk to Hilton and Gap for night life.

      • Barry cutters says:

        Thanks both will add to the list to check.

        was thinking of staying in the st Laurence gap area.
        – is that would you would recommend for a ‘youngish’ couple in early 30s??

        • the real harry1 says:

          depends if you’re him & her or him & him 🙂

          • roberto says:

            Check out little arches too.. its a little bit more upmarket than the coconut court ( where i am booked for this october ) but there is not as much nearby.

            Both places on great beaches athough the seagrapes at the CC is just about my favorite bar on the island.

    • Jamie P says:

      Stayed in the Mango Bay Hotel near Holetown. Small boutique feel, couldn’t recommend it enough

    • David P says:

      It depends if nightlife is important to you or not. If it is then St Lawrence Gap is a good base to explore the clubs on the south coast. If it isn’t so important then I’d look at somewhere on the West coast. There are plenty of small independent hotels between Bridgetown and Holetown, all on the beachfront. Even up towards Speightstown there are some small boutique type places but not as many because of the distance from the airport.

  • Paul says:

    Planned to open 4th April.

    There will be an ‘arcade’ of shops between security and the lounge, but not filled upon opening.

    • Rob says:

      Ah, is what the long corridor will be used for? Seemed too long to be kept empty.

      I am there 4th April!

  • Noggins says:

    We were in the Concorde room yesterday. And I have never seen such tatty, worn and stained furniture other than in a junk shop. It was seriously awful!
    (Furthermore, service in F was not a patch on the ME airlines biz class service. Hardware was good)

    • CV3V says:

      The dining service in Concorde Lounge is odd, random waiters serve you, they always seem to be busy doing something else, not sure what. Compares badly to the CX First lounges in HKIA where they try their best to spoil you. My last flight 2 flights in F, the service was all over the place, 2 crew members to start with then one disappears for most of the flight leaving one crew member trying to serve a full cabin. Various things missed or forgotten from start to finish, then the ice cream for desert was a solitary scoop of ice – used to get better at school. On and on both flights they tried to give me a medium sleep suit when i wanted large – then got told they are trying to use up the mediums, so a deliberate mistake!

    • YL says:

      My last CCR visit was last August. It was packed by 1pm and most of the sofas were occupied by people using it as a bed…maybe it is just me, but I was a bit shocked to see a scene like that.

  • Lady London says:

    I wonder what negotiations BA has done with BAA over this.

    The rest of us who are not currently Gold and not booked in First Class still get forced to go through a route of so-called luxury shops but actually mass market brands, in order to reach our flight. Does BA now get a premium for funnelling their most likely wealthiest set of customers past a set of shops that will have paid extra to be in this new corridor on the way to the First Class Lounge?

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